Melissa Torres
Sorocaba
Summary
FinOps and Performance professional with strong experience in cloud cost analysis, operational optimization, and financial visibility. Proven ability to reduce unnecessary spend through strategic tagging, budget forecasting, and cross-functional collaboration. Background in performance engineering, infrastructure monitoring, and building testing frameworks across on-premise and cloud environments (AWS). Known for analytical thinking, reporting accuracy, and driving technical-financial alignment.
Qualified [Desired Position] with solid background in analysis and problem-solving. Proven track record of identifying inefficiencies and implementing solutions that improve operational performance. Demonstrated ability to leverage data analytics and strong communication skills to drive strategic initiatives.
Experienced with data analysis, statistical modeling, and business intelligence tools. Utilizes analytical skills to identify trends and provide actionable insights that support business decisions. Knowledge of data visualization techniques and effective communication ensures clear presentation of complex information to stakeholders.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cloud FinOps Analyst
Claranet
07.2024 - Current
- Monitored multi-cloud costs (AWS, Azure, GCP), identifying savings and trends
- Implemented cloud tagging structures to allocate cost by project, team, or department
- Reduced waste through right-sizing, license review, and idle resource detection
- Collaborated with Finance, IT, and Ops to align budgeting with strategic forecasts
- Built detailed financial reports and supported forecasting based on usage trends
- Analyzed data trends to identify opportunities for process optimization and cost reduction.
- Collaborated with cross-functional teams to design and implement strategic initiatives.
- Developed comprehensive reports to support decision-making processes for senior management.
- Led projects focused on enhancing operational efficiency and service delivery standards.
- Mentored junior analysts, providing guidance on analytical methods and best practices.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.
- Developed new analytical models that improved forecasting accuracy and reduced risk exposure.
- Optimized resource allocation by conducting thorough cost-benefit analyses on potential investments.
- Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
- Improved decision-making processes, providing senior management with detailed analysis and actionable insights.
- Led team in developing predictive model that forecasted trends, informing business decisions.
Performance Analyst & FinOps Trainee
Darede
09.2022 - 04.2024
- Led the setup of performance testing area, including process design and documentation
- Managed full-cycle non-functional testing (end-to-end)
- Initiated FinOps learning, using AWS tools to analyze cloud spend for enterprise clients
Senior QA Analyst
Vivo
05.2022 - 09.2022
- Performed performance testing and infrastructure monitoring
- Collected and analyzed logs for detailed reports and optimization suggestions
- Mentored interns and supported onboarding in performance tools
- Led system integration projects, enhancing operational efficiency and user experience.
- Analyzed complex data sets to inform strategic decisions and improve system performance.
- Collaborated with cross-functional teams to develop and implement software solutions aligned with business goals.
- Mentored junior analysts, fostering skill development and promoting best practices within the team.
- Conducted thorough systems analysis to identify areas for improvement, leading to increased efficiency across the organization.
- Managed multiple projects simultaneously, consistently meeting deadlines while maintaining high-quality results.
Senior QA Analyst
Vericode
03.2021 - 04.2022
- Conducted tests for performance, load, capacity, and availability
- Used Dynatrace to monitor infrastructure and Oracle DB for performance insight
- Delivered detailed technical reports with improvement recommendations
Junior IT Analyst
Inmetrics S.A
06.2019 - 03.2021
- Monitored server performance (CPU, memory, disk, network)
- Created monthly health reports
- Performed API load and capacity tests on demand
Education
Bachelor’s Degree - Systems Analysis and Development
Universidade Nove De Julho
São Paulo 12-2021
Postgraduate Degree - Tech Management
FIAP
São Paulo12-2026
Skills
- Cloud Cost Management (AWS, Azure, GCP)
- AWS Cost Explorer, Budgets, Anomaly Detection
- Cloud Tagging Strategy
- Performance Testing (JMeter, Dynatrace, Elastic)
- Cloud Monitoring (CloudWatch, Load Balancers)
- Data Analysis & Financial Reporting
- Team Coordination & Documentation
- Microsoft Excel (Advanced)
- Microsoft office
- Analytical thinking
- MS Excel
- Time management
- Team collaboration and leadership
- Attention to detail
- Documentation and reporting
- Project management
- Excel proficiency
- Information gathering
- Critical thinking
- Data research and validation
- Decision-making
- Process improvements
- Data processing
- Continuous improvement
- Risk analysis
- Root-cause analysis
- Report preparation
- Strategic planning
- Trend analysis
- Data modeling
Accomplishments
- Achieved a 60% reduction in the monthly cloud bill for a major client by introducing an automated cost optimization framework to enhance cost analysis and management tasks, enabling greater opportunities for modernization and efficiency across the environment.
- Collaborated with a large enterprise on the migration from on-premises to the cloud, leading the FinOps assessment from the initial planning phase. Developed custom cost calculators to identify the most cost-effective cloud provider and designed a comprehensive tagging strategy to enhance visibility and analysis across the environment.
- Achieved successful turnaround of major dissatisfied clients by actively listening to their challenges and addressing critical needs, fostering a strong FinOps culture within their organizations and restoring trust and confidence in our team’s support.
Certification
FinOps Certified Practitioner
Languages
Portuguese – Native
English – Intermediate/Advanced (adjust based on real fluency)
Timeline
Cloud FinOps Analyst
Claranet
07.2024 - Current
Performance Analyst & FinOps Trainee
Darede
09.2022 - 04.2024
Senior QA Analyst
Vivo
05.2022 - 09.2022
Senior QA Analyst
Vericode
03.2021 - 04.2022
Junior IT Analyst
Inmetrics S.A
06.2019 - 03.2021
Bachelor’s Degree - Systems Analysis and Development
Universidade Nove De Julho
Postgraduate Degree - Tech Management
FIAP