Michelle Wright
Orlando, Florida,FL
Summary
Dedicated Program Coordinator offering internal document creation, program management, and project implementation expertise paired with outstanding time management and multitasking abilities. Resourceful and versatile professional with 9+ years of experience developing and coordinating programs, and managing operations.
Overview
9
9
years of professional experience
Work History
Program Coordinator
The David Lynch Foundation
01.2021 - 06.2023
- Incorporated information about coverage goals, available time and viewer demographics to optimize schedule programming.
- Conducted research and engaged in collaborative grant development efforts to support program needs and innovations.
- Composed weekly practice reminders,letters, flyers, and electronic campaigns promoting programs, events, and community initiatives.
- Provided accurate status reports on over 15+ partnerships, stakeholders, and sponsors at various points during the project's life cycle. These reports covered budget estimation, scheduling, and resource planning.
- Collaborated with the marketing department to create invitation letters, flyers, and electronic campaigns promoting programs, events, and community initiatives.
- Facilitated assistance in the development of questionnaires by making recommendations to data collection procedures and database structures.
- Designed and developed databases to store and organize large amounts of data.
- Engaged community and local based institutions to partner with us to further the funding and build more integral programs that support greater student needs and backgrounds.
- Successfully promoted in person and online events and programs leading to higher levels of community involvement.
- Effectively directed and oversaw staff, designing schedules to meet the needs of the department as well as the needs of employees.
Academic Administrative Assistant
The Seed School of DC
02.2020 - 06.2020
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Provided secretarial and office management support while building cooperative working relationships.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Composed correspondence, reports and meeting notes.
- Developed or used assessment instruments to monitor student learning results.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
College and Career Readiness Coordinator
For Love of Children
07.2019 - 02.2020
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Created and implemented intervention strategies or individualized education plans (IEPs).
- Prepared handouts, study materials and other teaching aids.
- Presented tutoring workshops and academic support sessions for small groups.
- Oversaw main database and thorough alumni records.
- Posted and updated content on company's website and social media outlets.
- Entered data, generated reports, and produced tracking documents.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
Customer Service Representative
Georgetown University
06.2018 - 07.2019
- Coordinated appointments, meetings and conferences.
- Handled incoming calls and directed callers to appropriate department or employee.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Managed office inventory and placed new supply orders.
- Managed office budget to handle inventory, postage and vendor services.
Receptionist
US Telecom
01.2018 - 05.2018
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Updated and recorded customer or client information to maintain accounts.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Scheduled space or equipment for special programs, meetings and conferences.
- Oversaw event happenings in progress, answered guest questions, acted quickly to resolve problems and trained and supported less-experienced event volunteers.
Starbucks Team Member
Target
09.2017 - 12.2017
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Created signs and displays to advertise store products or events.
- Stocked customer service stations with paper products or beverage preparation items.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Received and accurately processed customer payments.
- Described menu items to customers and suggested products based on stated preferences.
Childcare Volunteer
Center for hope and safety
09.2017 - 11.2017
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Kept records of daily observations and information about activities, meals served and medications administered.
- Read stories to children, facilitated discussions and tied books into learning opportunities.
- Maintained organized and clean classroom and play areas.
- Maintained high levels of alertness throughout shifts.
Food Service Associate
Compass Group USA
05.2014 - 09.2017
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Monitored inventory to keep adequate stock of food items and supplies.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain a hygienic, sanitized work area.
- Operated cash register to process cash, check and credit card transactions.
Education
Bachelor of Arts - Mental Health
Fairleigh Dickinson University
Teaneck, NJ12.2017
Skills
- Project Documentation
- Community Outreach
- Data Management
- Organizational Skills
- Relationship Building
- Goal Setting
- Planning and Implementation
- Client Meetings
- Well-Trained in Google Drive & Salesforce
- Project Coordination
- Collaboration
Timeline
Program Coordinator
The David Lynch Foundation
01.2021 - 06.2023
Academic Administrative Assistant
The Seed School of DC
02.2020 - 06.2020
College and Career Readiness Coordinator
For Love of Children
07.2019 - 02.2020
Customer Service Representative
Georgetown University
06.2018 - 07.2019
Receptionist
US Telecom
01.2018 - 05.2018
Starbucks Team Member
Target
09.2017 - 12.2017
Childcare Volunteer
Center for hope and safety
09.2017 - 11.2017
Food Service Associate
Compass Group USA
05.2014 - 09.2017
Bachelor of Arts - Mental Health
Fairleigh Dickinson University
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