Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michelle Alves Paggi

São Paulo

Summary

Motivated professional with extensive experience in customer service, sales and administrative tasks, including clerical support and public interaction. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.

Overview

10
10
years of professional experience

Work History

Administrative Assistant

BrMalls
02.2014 - 08.2022
  • Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
  • Created detailed expense reports and requests for capital expenditures.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Coached new employees on administrative procedures, company policies and performance standards.

Work Study Student

Magneti Marelli Cofap
02.2013 - 01.2014
  • Interacted with customers by phone, email or in-person to provide information.
  • Gained operational knowledge and supported departmental needs.
  • Upheld strict security procedures to maintain data confidentiality.
  • Completed research, compiled data, updated spreadsheets and produced timely reports.
  • Prepared meeting materials and took clear notes to distribute to stakeholders.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Education

Bachelor of Science - Bachelor of Laws

University Anhanguera
São Paulo
12.2015

Bachelor of Science - Business Administration

University of São Caetano Do Sul
São Paulo
12.2005

Skills

  • Strong attention to detail and accuracy
  • High degree of professionalism
  • Ability to work as a team
  • Pro-active approach to problem resolution
  • Ability to handle multiple priorities successfully
  • Excellent communication skills
  • A highly analytical and creativity mind

Languages

Portuguese
Bilingual or Proficient (C2)
English
Intermediate (B1)

Timeline

Administrative Assistant

BrMalls
02.2014 - 08.2022

Work Study Student

Magneti Marelli Cofap
02.2013 - 01.2014

Bachelor of Science - Bachelor of Laws

University Anhanguera

Bachelor of Science - Business Administration

University of São Caetano Do Sul
Michelle Alves Paggi