Mikael Cinachi
Summary
I'm an entrepreneur with over 10 years of experience, having led a successful board game store and restaurant. During this time, I developed sales strategies, managed finances efficiently, and led my team to achieve outstanding results. I negotiated with suppliers to expand the product mix, ensured quality service that built customer loyalty, and ultimately, successfully managed the sale of the business. This trajectory has given me solid experience in leadership, financial management, commercial strategies, and customer relations.
Overview
12
12
years of professional experience
Work History
Entrepreneur and Co-Founder at Place Games
Place Games
11.2013 - 05.2025
- Negotiated favorable contracts with suppliers, reducing costs while maintaining product quality.
- Established a successful business by identifying market needs and developing innovative solutions.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
- Guided team members through periods of change by providing clear communication on expectations and objectives moving forward.
Supermartket Operator at Pão De Acucar
Pão De Acucar
04.2013 - 10.2013
- Retrieved items for customers and verified prices.
- Pleasantly greeted customers and provided prompt and courteous service.
Education
Bachelor of Business Administration -
Universidade Municipal De São Caetano Do Sul
12-2017
English Course -
Cultura Inglesa
12-2007
Computer Technology Course - Office Package -
S.O.S Computadores
07-2004
English Course -
CCAA
12-2001
Skills
- Microsoft Office: Word, Excel e PowerPoint
- Fluent English
- Negotiation skills to close commercial deals
- Emotional intelligence
- Ability to work in a team, ease of communication and leadership experience
- Experience in customer service both in person and online
- Responsible, organized and proactive
- Ease of learning and adapting to new technologies
- Organization in administrative processes
- Operational planning
Personal Information
Timeline
Entrepreneur and Co-Founder at Place Games
Place Games
11.2013 - 05.2025
Supermartket Operator at Pão De Acucar
Pão De Acucar
04.2013 - 10.2013
Bachelor of Business Administration -
Universidade Municipal De São Caetano Do Sul
English Course -
Cultura Inglesa
Computer Technology Course - Office Package -
S.O.S Computadores
English Course -
CCAA