Summary
Work History
Education
Skills
Languages
Interests
Timeline
Generic
Milena Tavares De Freitas

Milena Tavares De Freitas

Administrative Assistant
Goiânia, Goias

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Work History

Administrative Assistant

Bonífica Saúde E Bem Estar
03.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Created and maintained databases to track and record customer data.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Managed over 50 customer demands per day.

Education

Graduate - International Relations

Universidade Federal De Uberlândia
Uberlândia, Minas Gerais, Brazil
05.2001 -

Skills

Office Administration

Administrative Support

Data Entry

Computer Skills

Customer Service

Document Control

File Organization

Report Writing

Workflow Optimization

Languages

Portuguese
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Spanish
Advanced (C1)
French
Advanced (C1)
German
Elementary (A2)

Interests

Traveling the world

Getting to know different cultures

Meeting new people

Timeline

Administrative Assistant

Bonífica Saúde E Bem Estar
03.2024 - Current

Graduate - International Relations

Universidade Federal De Uberlândia
05.2001 -
Milena Tavares De FreitasAdministrative Assistant