Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Miqueias De Oliveira Luis

SAO PAULO

Summary

Dynamic sales consultant with proven success at BRASMIX COMÉRCIO E IMPORTAÇÃO LTDA, excelling in customer service excellence and tailored sales strategies. Skilled in CRM proficiency and inventory oversight, I foster strong client relationships, driving significant sales growth through customized solutions and proactive engagement.

Overview

7
7
years of professional experience

Work History

Sales Consultant

BRASMIX COMÉRCIO E IMPORTAÇÃO LTDA
São Paulo
01.2024 - Current
  • Delivered tailored in-store customer service with refreshments and personalized product presentations.
  • Analyzed customer needs to develop solutions that enhanced satisfaction.
  • Assisted architecture professionals with specifications, samples, and project budgets.
  • Secured optimal stock levels by assessing sales space capacities against system requirements.
  • Provided detailed product information on features, pricing, and availability.
  • Cultivated strong customer relationships through proactive post-sales follow-up.
  • Maintained precise sales activity records within CRM for performance evaluation.
  • Developed customized sales techniques to drive effective sales and upselling.
  • Teamwork, always supporting any needs of colleagues.

Sales Consultant

Afs Comercio de Revestimentos Ceramicos e Materiais de Construcao LTDA
São Paulo
01.2023 - 01.2024
  • Developed customized sales techniques to increase service sales and upsells to clients.
  • Maintained accurate records of all sales activities within CRM system.
  • Provided comprehensive product information, including features, prices, and availability.
  • Assisted customers with merchandise selection and purchase completion upon store entry.
  • Established key customer relationships to drive sales growth.
  • Secured new customer accounts through dedicated cold calling and exceptional service.

Sales Supervisor

Conibase Comercio de Materiais P/ Construcoes LTDA
São Paulo
09.2021 - 10.2022
  • Directed staff performance to enhance productivity and accountability.
  • Led performance evaluations, rewarding top personnel to retain quality talent.
  • Established clear expectations for quality control processes among team members.
  • Monitored daily operations, including customer service and marketing initiatives.
  • Promoted culture of customer focus and product knowledge to cultivate loyalty.
  • Ensured compliance with company policies related to sales operations.
  • Connected with customers, gathering feedback to optimize operational efficiency.

Business Consultant

Conibase Comercio de Materiais P/ Construcoes LTDA
São Paulo
11.2020 - 09.2021
  • Executed customer service initiatives in store to enhance client satisfaction.
  • Managed and monitored budgets to ensure financial accuracy.
  • Negotiated budgets for closing procedures, optimizing cost management.
  • Replenished products on store shelves to maintain inventory levels.
  • Processed transactions as cashier, handling cash and card payments effectively.
  • Opened and closed cash register, ensuring secure financial operations.
  • Produced customized products based on customer specifications in store.
  • Assisted customers with transporting purchases to vehicles, promoting convenience.

Call Center Representative

ISCP Sociedade Educacional LTDA
São Paulo
08.2018 - 05.2019
  • sales of higher education courses through telephone outreach

Education

High School Diploma -

E. E. Professor Lourival Gomes Machado
São Paulo, Brazil
12-2008

Associate of Arts -

Instituto Criar De TV, Cinema E Novas Mídias
São Paulo, SP - Brazil
12-2008

Associate of Science -

Etec Uirapuru
São Paulo, SP - Brazil

Skills

  • Customer service excellence
  • Sales strategies
  • Product expertise
  • CRM proficiency
  • Inventory oversight
  • Budget control

Affiliations

  • I am a proactive worker
  • Great communication
  • Positive attitude
  • Ability to work in a team
  • Good interpersonal relationships
  • Work under pressure
  • Father and provider

Languages

Portuguese
First Language
English
Intermediate (B1)
B1
Spanish
Beginner
A1

Timeline

Sales Consultant

BRASMIX COMÉRCIO E IMPORTAÇÃO LTDA
01.2024 - Current

Sales Consultant

Afs Comercio de Revestimentos Ceramicos e Materiais de Construcao LTDA
01.2023 - 01.2024

Sales Supervisor

Conibase Comercio de Materiais P/ Construcoes LTDA
09.2021 - 10.2022

Business Consultant

Conibase Comercio de Materiais P/ Construcoes LTDA
11.2020 - 09.2021

Call Center Representative

ISCP Sociedade Educacional LTDA
08.2018 - 05.2019

High School Diploma -

E. E. Professor Lourival Gomes Machado

Associate of Arts -

Instituto Criar De TV, Cinema E Novas Mídias

Associate of Science -

Etec Uirapuru

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Miqueias De Oliveira Luis