MURILLO HERRERA

• Assisted travel agencies with reservations, cancellations, and service guidance;

• Contacted national and international partners to confirm or modify bookings;

• Provided clients with hotel recommendations, destination details, and tax information;

• Worked alongside the sales team to understand and meet client needs;

• Collaborated with the finance team on reservation payments.

• Collected trends on destinations and tourism products;

• Kept travel scripts and references updated for the sales team;

• Updated supplier data and internal systems with new product and destination information;

• Participated in internal and external meetings;

• Prepared reports and presentations for Product Analysts

• Issued invoices and managed customer service via digital platforms and phone;

• Packaged products, organized inventory, and managed B2W and B2C sales;

• Supported the international trade department with meetings, research, and communication with clients and suppliers.

• Booked and processed payments for cars, hotels, tours, and restaurants across South America;

• Handled complete service preparations for tourism clients.