Natalia Santana
Stoughton
Summary
Compassionate Registered Nurse with over two years of experience delivering high-quality care to 8-16 patients per shift across diverse settings, including behavioral health, detoxification, and acute psychiatry. Expertise in clinical assessment, care coordination, medication management, discharge planning, and meticulous electronic health record documentation facilitates comprehensive patient support. Proven track record in interdisciplinary collaboration and patient advocacy highlights a commitment to improving patient outcomes. Actively seeking remote RN opportunities in case management, utilization review, care coordination, or telehealth nursing to leverage skills in a dynamic environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Nurse (RN)
High Point & Affiliated Organizations
Brockton, MA
07.2024 - Current
- Manage care for 8–16 patients per shift in a high-acuity detoxification unit
- Perform comprehensive physical and psychiatric assessments
- Monitor withdrawal symptoms using standardized clinical tools
- Administer medications and evaluate therapeutic response
- Develop and implement individualized care plans
- Collaborate with physicians, social workers, and interdisciplinary teams to coordinate care
- Ensure accurate, timely documentation in electronic health records
- Facilitate discharge planning and transition of care
Registered Nurse (RN)
Fuller Hospital
Attleboro, MA
04.2023 - 10.2023
- Conducted psychiatric evaluations and ongoing patient assessments
- Administered and monitored psychiatric medications
- Implemented crisis intervention and de-escalation strategies
- Participated in interdisciplinary treatment planning meetings
- Maintained compliance with patient safety and quality standards
- Documented clinical findings and treatment progress in EHR systems
Care Coordinator
Landmark Health
Westborough, MA
09.2022 - 12.2022
- Conducted comprehensive medical, behavioral, and psychosocial assessments
- Developed individualized care plans to address medical necessity and patient goals
- Coordinated services across providers to ensure continuity of care
- Facilitated referrals to specialists, home health, and community resources
- Supported discharge planning and care transitions
- Maintained detailed documentation in compliance with regulatory guidelines
- Served as liaison between patients, families, and healthcare providers
Front Desk Receptionist
Ortho Rhode Island
Providence, RI
07.2019 - 01.2020
- Verified insurance eligibility and processed patient documentation
- Managed high-volume calls and appointment scheduling
- Maintained HIPAA compliance and patient confidentiality
Medical Assistant
Providence Community Health Center
Providence, RI
01.2017 - 08.2018
- Collected medical histories and prepared patients for examinations
- Assisted physicians during procedures
- Performed basic laboratory testing and specimen preparation
- Educated patients on treatment plans and medication instructions
Education
Associate of Science - Nursing
Community College of Rhode Island
Lincoln, RI08-2022
Skills
- Case Management
- Care Coordination
- Utilization Review
- Medical Necessity Evaluation
- Clinical Documentation
- Psychiatric & Behavioral Health Nursing
- Detox & Withdrawal Management
- Crisis Intervention
- Medication Administration (eMAR)
- Discharge Planning
- Patient & Family Education
- Interdisciplinary Collaboration
- EHR Systems
- HIPAA Compliance
- BLS & ACLS Certified
Certification
- Registered Nurse (RN) – Active
- BLS Certification
- ACLS Certification
- CPR/AED Certification
- Certified Medical Assistant
Languages
Bilingual: English / Spanish
Timeline
Registered Nurse (RN)
High Point & Affiliated Organizations
07.2024 - Current
Registered Nurse (RN)
Fuller Hospital
04.2023 - 10.2023
Care Coordinator
Landmark Health
09.2022 - 12.2022
Front Desk Receptionist
Ortho Rhode Island
07.2019 - 01.2020
Medical Assistant
Providence Community Health Center
01.2017 - 08.2018
Associate of Science - Nursing
Community College of Rhode Island