Nathalia Alves Moraes
Mount Vernon,NY
Summary
Proven achiever currently working at University At Albany as Assistant Social Media Manager, adept in elevating online presence through content scheduling and visual design. Skilled in fostering client relationships and engagement, demonstrated by exceptional service and a keen eye for aesthetics. Mastered Canva and video editing, enhancing client satisfaction and boosting engagement metrics significantly.
Overview
1
1
year of professional experience
Work History
Social Media Assistant
University At Albany - Suny
09.2023 - Current
- Created engaging content to keep social media channels updated and on brand.
- Developed captivating visual content using graphic design tools for enhanced aesthetic appeal across all channels.
- Boosted customer engagement through regular posting of relevant and interactive content on various social media platforms.
- Elevated user experience by responding to comments, messages, and inquiries promptly and professionally.
- Grew company's online presence with consistent updates and monitoring of all social media accounts, including Instagram and TikTok
- Maintained up-to-date content calendar to ensure steady stream of fresh material for followers'' consumption.
House Cleaner
My Home and Cleaning Organization
05.2023 - 06.2024
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Dusted picture frames and wall hangings with cloth.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
Education
Associate of Arts - Criminal Justice
University At Albany
Albany, New York05.2027
High School Diploma -
Cardinal Spellman High School
Bronx, New York06.2023
Skills
- Content scheduling
- Visual design
- Client interaction
- Client Engagement
- Engagement Monitoring
- Proficient in Canva and Video Editing
Languages
Portuguese
Bilingual or Proficient (C2)
Timeline
Social Media Assistant
University At Albany - Suny
09.2023 - Current
House Cleaner
My Home and Cleaning Organization
05.2023 - 06.2024
Associate of Arts - Criminal Justice
University At Albany
High School Diploma -
Cardinal Spellman High School
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