Nathan Flinders
Middletown
Summary
To utilize and build upon my Sales, Planning, Supervisor, and Management experience, coupled with excellent customer focused inter-personal skills, to help dramatically increase profitability and supply excellent customer service. Possess a keen ability to quickly gain detailed product knowledge along with strong drive to grow sales and increase profit margins. Utilize my problem solving skills to help with 5S of materials and warehouse workability.
Experienced with client relationship management, enhancing customer satisfaction through personalized service and strategic account planning. Utilizes negotiation and conflict resolution skills to maintain and renew client contracts, ensuring alignment with business objectives. Track record of leveraging analytical insights to drive client retention and business development.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Material Planner Supervisor
Nexeo Plastics
09.2022 - Current
- Managed inventory levels for ETP Specialty resins to have 30-40 DOH to meet monthly KPI targets.
- Managed aged inventory levels to keep material from reaching 90 DOH to meet monthly KPI targets.
- Managed a team of up to 10 Material Planners/Procurement Analysis to make sure that we were buying materials and having them in stock and ready to ship to our customers on time.
- Worked to foster strong relationships between SP&P and Customer Service to insure we communicate well and work together to strengthen both customer and supplier relationships.
- Maintained monthly calls with key suppliers to strengthen and grow the relationship.
- Made sure that we bought enough material to meet or exceed suppliers contractual demands even when customer demand was being reduced.
- Attended Winning Sales Strategy Training which brought our organization together in the understanding of the importance of what the Commercial Team did to fill the pipeline, to build long lasting relationships that is focused on being a partner with customers in order to be a problem solver for them.
- Proficient ERP systems SAP, SAP Analytics Cloud, Sales Force, MRP, Excel, and other Microsoft Office software.
- Updated process and procedures and created work instructions and manual for SP&P workflow.
Warehouse Manager
Logistics Plus
08.2022 - 09.2022
- Responsible for controlling inventory through monthly cycle counts and annual physical inventory
- Proficient ERP systems SAP PP,DP, MRP, WMS, Excel, and other Microsoft Office software.
- Oversee the task of 12 employees.
- Warehouse layout and 5S to maximize space and workflow.
- Handle all logistics and communication to make sure products pick up and arrive on time.
Supply Chain Manager
Graham Packaging Co.
09.2013 - 08.2022
- Master Scheduler that effectively created a scheduling process for demand planning over seven blow molding wheels with multiple mold change, color change, and 842 SKU changes, Over 15 customers.
- Plans all production, schedules all shipments and follows up with customers to make sure product arrives complete and on time.
- Increased productivity by 66% by reducing the amount of color changes and line changes in a given month.
- Responsible for controlling inventory through monthly cycle counts and annual physical inventory (1% finish good loss for 2016 & 2017, less than 1% 2018-2021)
- Responsible for increasing companies OTIF from 72% to 99%.
- Procurement of all raw materials for the plant (resin, colorant, PCR, Labels, glue, dunnage, corrugate) and maintaining a level inventory.
- Executed on providing Plant Controller with accurate forecast.
- Key liaison between the customer and plant providing excellent customer service and establishing a working relationship to meet order requirements .
- Work effectively with Corporate Supply Chain Management reviewing the long term supply planning and escalating potential supply risks.
- Established as a SME for MRP and supports network plants with MRP training for scheduling and procurement planning and ongoing support as needed.
- Proficient ERP systems SAP PP,DP, MRP, WMS, Excel, and other Microsoft Office software.
- Manage four warehouse locations with over 20mm bottles
- Oversee the task of 24 employees.
- Warehouse layout and 5S to maximize space and workflow.
- Handle all logistics and communication to make sure products pick up and arrive on time.
Production Supervisor
Graham Packaging Co.
04.2013 - 09.2013
- Worked as a production floor supervisor allowing me to learn the process of materials as well as material management and inventory control.
- Responsible for the day to day operations of the production department.
- Responsible for supervising the daily operations and activities of hourly personnel.
- Manage workload and schedule to complete assignments on time.
- Support production schedules and ensure that the team members are performing equipment changeovers.
- Identify defects and make adjustments.
- Utilize strong problem solving skills to troubleshoot blow molding machines, auxiliary equipment, and processes.
- Maintain the work area and equipment in a clean and orderly condition and follows prescribed safety regulations.
- Willingness to work and follow instructions, cooperative attitude toward co-workers.
- Promote teamwork and support team improvement committees and activities.
- Understand and adhere to internal and external procedures and policies.
- Ensure that a high quality of products, housekeeping and 5S standards are maintained.
- Review daily achievement of targets and report variances during on-the-floor and off floor shift pass down meetings.
Sales Manager
CSG Insurance Services, LLC
03.2013 - 01.2013
- Self-motivated, aggressive Sales Professional focused on creating new customers through networking, cold calls, marketing campaigns, etc. while maintaining loyalty of current customers.
- Provided planning, guidance and execution of customer focused products to meet customer’s specific needs.
- Developed strong customer relationships through integrity and trust.
- “The Customer Comes First” mentality!
- Exceeded established sales goals by 5%
Sale Representative
Farmers Insurance
10.2010 - 03.2012
- Sales Professional utilizing strong customer focused skills to secure new clients and maintaining customer retention through planned, consistent customer follow up.
- Built customer rapport and trust by providing detailed explanations of products customized for specific goals and needs of the customer.
- Exceeded established sales goals by 10%
Sales Representative
Tristate Flameproof
08.2008 - 08.2010
- Senior Sales Representative that worked on developing relationships with customers, through sales calls and customer service, and utilizing an exceptional knowledge of the construction industry.
- Built and maintained relationships with vendors to assure that materials were purchased at a competitive and profitable rate.
- Responsible for managing the end to end sales and delivery process for all customer orders.
- Ability to quickly resolve issues/complaints to maintain solid customer relations and retention.
- Experience in negotiating, scheduling and follow up with subcontractors to ensure on-time customer delivery.
- Exceeded established sales goals by 18%
- Project Management to develop schedules for materials to be installed and make sure projects were completed on time
Sales Representative/Product Support
United Building Materials
07.1998 - 08.2008
- Led the company in growing and maintaining sales, consistently meeting or exceeding goals set through sales projections by increasing profit margins by 2% in a down market.
- Gained extensive product knowledge in the construction industry including building materials, building codes, and specific product knowledge.
- Provided product support and on-site product problem resolution.
- Scheduled incoming materials from vendors and outgoing material deliveries to customers.
- Scheduled regular cycle counts to insure inventory levels were correct.
Warehouse Manager
Grabber Construction Products
08.1996 - 07.1998
- Scheduled the deliveries of materials to customer jobsites with emphasis on building positive customer relationships.
- Gained extensive knowledge of the construction industry
- Served as a Warehouse Manager to maintain and ensure product inventory levels.
- Responsible for implementing the warehouse layout in proper 5s form.
- A “do what it takes” attitude! (Self-taught Fork Lift operator, on-site product contractor support, resolve conflicts, help foster a positive customer attitude, etc.)
Education
Associates - Education
CCU College
Cincinnati, Ohio05.1997
Skills
- Materials requirement planning
- Warehouse operations
- Strategic sourcing
- Supplier negotiation
- Sales team training
- Relationship building
- Sales expertise
- KPI tracking
- Client relationship management
Certification
- State of Ohio Insurance License in Major lines of Life, Health, Property and Casualty
- The Power to Sale Negotiation Training in San Diego
Timeline
Material Planner Supervisor
Nexeo Plastics
09.2022 - Current
Warehouse Manager
Logistics Plus
08.2022 - 09.2022
Supply Chain Manager
Graham Packaging Co.
09.2013 - 08.2022
Production Supervisor
Graham Packaging Co.
04.2013 - 09.2013
Sales Manager
CSG Insurance Services, LLC
03.2013 - 01.2013
Sale Representative
Farmers Insurance
10.2010 - 03.2012
Sales Representative
Tristate Flameproof
08.2008 - 08.2010
Sales Representative/Product Support
United Building Materials
07.1998 - 08.2008
Warehouse Manager
Grabber Construction Products
08.1996 - 07.1998
Associates - Education
CCU College
References
Available upon Request
Major Objectives
To utilize and build upon my Sales, Planning, Supervisor, and Management experience, coupled with excellent customer focused inter-personal skills, to help dramatically increase profitability and supply excellent customer service. Possess a keen ability to quickly gain detailed product knowledge along with strong drive to grow sales and increase profit margins. Utilize my problem solving skills to help with 5S of materials and warehouse workability.