Nayara Flosino
PORANGATU
Summary
Great professional with experience in communication, negotiation, and sales analytics. Proficient in business intelligence tools and customer service, with a strong foundation in interpersonal communication and product knowledge. Demonstrated ability in conflict resolution, emotional intelligence, and active listening. Skilled in computer literacy, ethical decision making, and logistical planning. Self-commitment to leveraging these skills to drive business success and promote customer satisfaction.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Gerente
Auto Posto K29 LTDA
Campinacu, Goias
09.2016 - 09.2024
- Maintained high standards of store cleanliness, enhancing shopping experience for customers.
- Improved customer service through the implementation and offers of the services provided by the gas station.
- Delegated tasks to team members efficiently improving overall productivity.
- Managed daily operations to ensure smooth running of the gas station.
- Monitored sales performance regularly adjusting strategies as required.
- It Created a positive work environment, improving the performance of colleagues.
Vendedora em comércio atacadista
Barraca do queijo
Porangatu, Goias
12.2013 - 12.2014
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Education
Diploma of Higher Education - Letras
Universidade Estadual de Goiás
Porangatu, Goias 02.2024 - 12.2027
Skills
- Communication excellence
- Negotiation expertise
- Sales analytics
- Business intelligence tools
- Customer Service
- Interpersonal communication
- Product knowledge
- Conflict Resolution
- Emotional intelligence
- Active listening
- Computer literacy
- Ethical decision making
- Logistical planning
Languages
Portuguese
Beginner
Timeline
Diploma of Higher Education - Letras
Universidade Estadual de Goiás
02.2024 - 12.2027
Gerente
Auto Posto K29 LTDA
09.2016 - 09.2024
Vendedora em comércio atacadista
Barraca do queijo
12.2013 - 12.2014
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