Tyran Ruffin
Sev1Tech
Harker Heights,TX
1
Certification
27
years of professional experience
Adaptable Signal Support Systems Specialist with over 23 years of exemplary telecommunications network troubleshooting skills. Dependable subject matter expert in the installation and operation of signal support equipment and the monitoring of network operations. Ready to utilize exceptional problem solving and decision making capabilities to secure a new role with a terrific organization.
Security Clearance - TOP Secret SCI
Work History
Trainer
3 Years 3 Months- Train Soldiers on the Army's Tactical Radios
- Developed technical training materials aligned with contract requirements and operational procedures.
- Delivered classroom and virtual instruction for onboarding, systems use, and process compliance.
- Evaluated trainee performance and adjusted instruction to close knowledge gaps.
- Coordinated training schedules, resources, and attendance records to support program execution.
Signal Support Specialist (25U)
23 Years 9 Months- Project Non-Commissioned in charge (NCO) of TRADOC Capabilities Management for Tactical Radios, operating, testing and selecting the next generation of Tactical radios for the Army fighting force.
- LOG-DEMO
- Modified, maintained or repaired electronics equipment or systems to achieve proper functioning.
- Responded to problems with processing and production equipment and completed timely repairs.
- Inspected systems, diagnosed problems and developed optimal solutions.
- Assembled electrical systems or prototypes using hand tools or measuring instruments.
- Educated equipment operators on proper use of equipment.
- Collaborated successfully with clients to achieve objectives by utilizing strong communication, interpersonal and people skills.
- Applied diagnostics and testing tools to systems, quickly identifying issues and implementing completing resolutions.
- Identified and resolved equipment malfunctions working with manufacturers or field representatives as necessary to procure replacement parts.
- Delivered professional persona and attitude when dealing with unhappy or irate individuals.
- Procured parts and maintained inventory and related documentation.
- Selected electronics equipment, components or systems to meet functional specifications.
- Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise.
- Worked to create safe, low-cost and dependable designs.
- Revamped systems and upgraded wiring, PLCs and drives to handle changing needs.
- Updated hardware and software platforms by implementing automation and efficiency improvements.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Emphasized safe working and classroom conditions and practices.
- Increased student participation by facilitating interesting and relevant events.
- Tested students on materials presented in workshops and classes to assess grasp of material.
- Devised tools and benchmarks to improve team performance and monitor production.
- Strategically balanced technology and business needs of organization.
- Verified that design, operation and IT systems complied with applicable regulations.
- Addressed and resolved technical, financial and operational concerns by working with team members and directors.
- Created and presented data using MS Excel spreadsheets and other MS Office tools.
- Resolved problems and provided solutions to customers by communicating requirements to subordinates.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Installed, modified and repaired software and hardware to resolve technical issues.
- Documented transactions and support interactions in system for future reference and addition to knowledge base.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Configured hardware, devices and software to set up work stations for employees.
- Managed customers' expectations of support and technology functionality in order to provide positive user experience.
- Performed tests of functionality, security and performance of different workstations and devices.
- Activated accounts for clients interested in new services.
- Conducted in-depth product and issue resolution research to address customer concerns.
- Loaded software, granted permissions and configured hardware for new employees as part of onboarding process.
- Monitored systems in operation and input commands to troubleshoot areas.
- Trained and supported end-users with software, hardware and network standards and use processes.
- Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems.
- Patched software and installed new versions to eliminate security problems and protect data.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Helped streamline repair processes and update procedures for support action consistency.
- Performed preventive maintenance on radios, antennas, and power supply equipment.
- Maintained COMSEC material and safeguarded sensitive transmission procedures.
- Troubleshot communications equipment to restore signal connectivity across field operations.
- Monitored signal quality and corrected transmission issues during mission support.
- Installed field-wire and network connections to support command communications.
Education
- Master Leadership Course
- Master Resiliency Trainer
- Army Basic Instructor Course
- Senior Leadership Course
- Advance Leadership Course
- Basic Leadership Course
- Air Assult
- Signal Support System Specialist
High School Diploma
- Extracurricular Activities: JROTC, Band
Skills
Installation Oversight
Equipment Operator Training
Network Status Monitoring
Signal Support Systems Installation
Signal Training
Battlefield Signal Support Systems
Components and Parts Replacement
Training Junior Team Members
Hardware and Software Integration
Switches and Routers
Telecommunications Systems
Installing New Hardware
Local Area Network (LAN)
Wire Stripping
Voltage and Current Meters
Combat Training
Stress Tolerance
Hardware and Software Repair
Microsoft Windows and Office
Hardware Upgrades
Help Desk Support
VoIP Installation
TCP/IP
Antenna Equipment
Video Conferencing
Active Listening
Training and Development
Self-Motivated
Standard Operating Procedures Maintenance
Communication Equipment Operation
Radio frequency management
Communication protocols
Frequency hopping
Mobile communications
Line-of-sight systems
Tactical operations support
Radio wave propagation
Battlefield communications
Secure voice systems
Installation and maintenance
Voice communication systems
Military messaging systems
Data transmission
Signal support systems installation
Signal training
Advanced troubleshooting
Battlefield signal support systems
Troubleshooting skills
End user support
Multitasking
Wire assembling
Wire stripping
Error troubleshooting
Certification
- Waveforms: SINCGARS, SRW, TSM, WREN-TSM, WaveRelay
- Harris Radios: PRC-163, PRC-152, PRC-160, PRC-150, PRC-117, PRC-162, PRC-171, PRC-167
- THALES Radios: CNR, LOCODA, PRC-148, PRC-170,
- MPU5 (PRC-103)
- SKL
- COMSEC- Type-1, Type-3(AES) Encryption
- Fiber Optics Installer
- JBCP/JCR
Timeline
Trainer
Sev1Tech
07.2023 - CurrentRead More
Signal Support Specialist (25U)
US Army
06.1999 - 03.2023Read More
Signal Digital Master Gunner Course
Read More
United States Army Sergeants Major Academy
from Master Leadership Course
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University of Pennsylvania
from Master Resiliency Trainer
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Noncommissioned Officer Course
from Army Basic Instructor Course
Read More
Noncommissioned Officer Academy
from Senior Leadership Course
Read More
Noncommissioned Officer Academy
from Advance Leadership Course
Read More
Noncommissioned Officer Academy
from Basic Leadership Course
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Army Air Assult Course
from Air Assult
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US Army Signal School
from Signal Support System Specialist
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Hammond High Magnet School
High School Diploma
Read More