Nicole Giesbertz
Richmond
Overview
2
2
years of professional experience
Work History
Guest Experience Manager
Cava Mezze Grill
07.2024 - Current
- Working closely with the general manager to stay on top of store-related concerns and keep the store clean and orderly
- Delegating tasks
- Maintaining a positive work environment for employees on shift
- Communicating effectively with customers, upper-level managers, and other employees
- Holding other employees accountable for quality of work
- Ensuring great customer service in terms of speed, quality/accuracy, and service
- Resolving concerns brought to my attention by customers, upper-level managers, and other employees
Assistant Manager
Domino's Pizza
04.2023 - 07.2024
- Devised plans and schedules for daily, weekly, and monthly tasks
- Collaborated with upper management and staff to meet standards for cleanliness, organization, and quality of work
- Provided accurate reports of sales, inventory, etc.
- Held myself and other employees accountable for store conditions and customer experiences
Education
Bachelor of Fine Arts - Fashion Design
Virginia Commonwealth University
Richmond, Virginia05-2026
Skills
- Effective communication with peers, fellow employees, professors, and upper management
- Pattern making and sewing/construction
- Planning effectively and meeting deadlines
- Designing unique and interesting garments
- Wide knowledge of various fabric and fiber types
- Fully comfortable working in Adobe programs, particularly Photoshop and Illustrator
- Familiar with CLO 3D
- Receiving and implementing feedback
- Collaboration in group settings
- Conflict resolution
- Creating and maintaining a positive environment
Timeline
Guest Experience Manager
Cava Mezze Grill
07.2024 - Current
Assistant Manager
Domino's Pizza
04.2023 - 07.2024
Bachelor of Fine Arts - Fashion Design
Virginia Commonwealth University