Nicole Kost
Brooklyn
Summary
Driven team player with a demonstrated record of success in work with people during life-threatening, dangerous and other tough situations. Proficient in emergency dispatching procedures and requirements.
Overview
21
21
years of professional experience
Work History
Dispatch Shift Leader
Lenawee County Sheriff Department
Adrian, MI
06.2025 - Current
- Supervise dispatch shift operations for Lenawee County Sheriff Department communications center.
- Monitor employee performance and provide feedback for improvement.
- Enforce dispatch center procedures, schedules, and shift coverage requirements.
- Train dispatch staff on radio procedures, call handling, and communication protocols.
- Assist with payroll duties.
- Participate in the new employee interview process.
Dispatcher
Lenawee County Sheriff Department
Adrian
06.2008 - Current
- Dispatch police, fire, and EMS units to respond to emergent situations with established procedures.
- Handle emergency phone calls calmly and obtain pertinent information with a composed approach.
- Train and mentor newly hired dispatchers.
- Effectively handle Officer-in-Charge duties when called upon, with confidence.
- Enter warrants, bond conditions, and personal protection orders with precision and within certain time constraints.
Records Clerk
Lenawee County Sheriff Department
Adrian
11.2005 - 06.2008
- Performed basic administrative duties by answering calls, taking messages, data entry, typing police reports, and locating files upon request.
- Assisted the public by obtaining fingerprints for the CPL application, registering firearms, and processing FOIA requests.
Education
High School Diploma -
Morenci High School
Morenci, Michigan 06-1990
Lenawee County Sheriff Office
Skills
- Call prioritization
- Critical thinker
- Attention to detail
- Organizational skills
- Multitasking efficiency
- Team building
- Task prioritization
- Listening skills
- Decision-making
- Critical incident response
Core Values
Respect Integrity Service Excellence
Timeline
Dispatch Shift Leader
Lenawee County Sheriff Department
06.2025 - Current
Dispatcher
Lenawee County Sheriff Department
06.2008 - Current
Records Clerk
Lenawee County Sheriff Department
11.2005 - 06.2008
High School Diploma -
Morenci High School
Lenawee County Sheriff Office