Oliveira Jorge
João Pessoa
Summary
Dynamic National Demand Manager with strengths in supply chain optimisation and budget management. Leads strategic procurement initiatives to enhance access to essential medicines, achieving measurable improvements in patient care pathways. Develops high-performing teams through targeted training and performance monitoring, fostering a culture of continuous improvement.
Overview
2
2
Languages
10
10
years of professional experience
Work History
National Demmand Manager
ACCORD HEALTH-CARE
Brasília
07.2016 - Current
- Responsible for negotiating the procurement of medicines centrally purchased by the Ministry of Health across the Specialized, Strategic, and Basic components.
- Responsible for validating supply schedules, billing, and delivery confirmations; tracking invoices with the Department of Pharmaceutical Services; and validating payment processes.
- Responsible for validating the patient journey in oncology and hematology, aiming to establish a transparent, feasible, and dignified access pathway to diagnostic tests, imaging, and medications for patients and caregivers; also responsible for contributing to the development and dissemination of processes validated by municipalities and states.
- Monitored staff performance and developed improvement plans.
- Developed and delivered comprehensive training programmes, improving team skills and performance.
- Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
- Conducted performance reviews, identifying areas for development and rewarding high achievers.
- Supervised supply purchases, management and tracking in line with budgetary requirements.
- Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
- Modelled business processes to identify strengths, weaknesses and opportunities for improvement.
- Streamlined internal processes, increasing productivity by 30% within the first year.
Education
Bachelor of Science - Pharmacy
UNIDERP
2025
Bachelor of Business Administration - Economy
UNIDERP
Brasília, DF2007
Master of Business Administration - Marketing and Sales
Avila COC
Skills
- Supply chain optimization
- Performance monitoring
- Budget management
- Process validation
- Data analysis
- Strategic planning
- Team leadership
- Employee training
- Client relationship management
- Problem solving
- Staff recruitment
- Project management
- Customer relationship building
- Mentoring and coaching
- Operational support
- Customer relationship management systems
- Negotiation
- Budget planning
- Data analytics
- Inspiring motivation
- Microsoft office suite proficiency
- Negotiation techniques
- Inventory management systems
- Client account management
- Public relations strategies
- Sales strategy development
- Profit and Loss Analysis
- Organisational development
- Ethical conduct
- Knowledge of regulatory standards
- Product development
- Contract management
- Budgeting and financial analysis
- Interpersonal effectiveness
- Market research techniques
- Contract negotiations
- Strategic research
- Production reporting
- Sustainability initiatives
- Business intelligence tools
- Digital marketing
- Corporate governance
- Positive attitude
- Customer service excellence
- Time-management
- Decision making
- Effective communication
- Relationship-building
Languages
English
Intermediate
B1
Spanish
Upper Intermediate
B2
Timeline
National Demmand Manager
ACCORD HEALTH-CARE
07.2016 - Current
Bachelor of Science - Pharmacy
UNIDERP
Bachelor of Business Administration - Economy
UNIDERP
Master of Business Administration - Marketing and Sales
Avila COC