Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paula Nogueira Dos Anjos

Florianópolis, Santa Catarina

Summary

Experience with Customer Service as a Sales Associate, Receptionist, Waitress and English Teacher

Overview

5
5
years of professional experience

Work History

Sales Associate

Boiko Joalheiros
2024.10 - Current
  • Sales of jewelry and other luxury items and addressing of concerns promptly
  • Collaborated with team members to improve store performance

Sales Associate

Dinobre Casa Design
2024.01 - 2024.03
  • Sales and quoting of custom-made furniture in-person
  • Answered customer questions about sizing, accessories

Eyebrow Design

Lu Beauty
2023.11 - 2024.01
  • Attendance and organization of the place and work tools
  • Excellent customer service from greeting through payment processing stages of each appointment

English Teacher

Fisk Language School
2023.08 - 2023.10

Customer Success

Arautos Vehicles
2022.09 - 2022.12
  • Monitoring sales and after-sales process
  • Responded to customer requests for products, services, and company information

Sales Associate

Git’s Mont Blanc
2021.07 - 2022.07
  • Sales of jewelry and other luxury items and welcoming customers
  • Participated in team meetings and training sessions

Phase of Online Client Prospection

WTK Financial Institution
2021.05 - 2021.07

Bilingual Receptionist

Geckos Hostel
2020.12 - 2021.05
  • Guest reception, check-in/check-out and greeting of incoming visitors and customers professionally
  • Resolved customer problems and complaints

Sales Associate

Arte Rústica
2020.01 - 2020.12
  • Sales of custom-made furniture and decoration in-person
  • Increased customer loyalty with personalized shopping experiences and attentive service and collaboration with team members to achieve monthly sales targets

Education

High School -

E.E Ângela Maria De Oliveira
Pará De Minas, Minas Gerais
2018

Administrative Processes -

Senai Professor Celso Charuri
Pará De Minas, Minas Gerais
2017

Skills

  • Listening skills
  • Teamwork and collaboration
  • Problem-solving skills
  • Negotiation

Timeline

Sales Associate

Boiko Joalheiros
2024.10 - Current

Sales Associate

Dinobre Casa Design
2024.01 - 2024.03

Eyebrow Design

Lu Beauty
2023.11 - 2024.01

English Teacher

Fisk Language School
2023.08 - 2023.10

Customer Success

Arautos Vehicles
2022.09 - 2022.12

Sales Associate

Git’s Mont Blanc
2021.07 - 2022.07

Phase of Online Client Prospection

WTK Financial Institution
2021.05 - 2021.07

Bilingual Receptionist

Geckos Hostel
2020.12 - 2021.05

Sales Associate

Arte Rústica
2020.01 - 2020.12

High School -

E.E Ângela Maria De Oliveira

Administrative Processes -

Senai Professor Celso Charuri
Paula Nogueira Dos Anjos