Paula Nogueira Dos Anjos
Florianópolis, Santa Catarina
Summary
Experience with Customer Service as a Sales Associate, Receptionist, Waitress and English Teacher
Overview
5
5
years of professional experience
Work History
Sales Associate
Boiko Joalheiros
10.2024 - Current
- Sales of jewelry and other luxury items and addressing of concerns promptly
- Collaborated with team members to improve store performance
Sales Associate
Dinobre Casa Design
01.2024 - 03.2024
- Sales and quoting of custom-made furniture in-person
- Answered customer questions about sizing, accessories
Eyebrow Design
Lu Beauty
11.2023 - 01.2024
- Attendance and organization of the place and work tools
- Excellent customer service from greeting through payment processing stages of each appointment
English Teacher
Fisk Language School
08.2023 - 10.2023
Customer Success
Arautos Vehicles
09.2022 - 12.2022
- Monitoring sales and after-sales process
- Responded to customer requests for products, services, and company information
Sales Associate
Git’s Mont Blanc
07.2021 - 07.2022
- Sales of jewelry and other luxury items and welcoming customers
- Participated in team meetings and training sessions
Phase of Online Client Prospection
WTK Financial Institution
05.2021 - 07.2021
Bilingual Receptionist
Geckos Hostel
12.2020 - 05.2021
- Guest reception, check-in/check-out and greeting of incoming visitors and customers professionally
- Resolved customer problems and complaints
Sales Associate
Arte Rústica
01.2020 - 12.2020
- Sales of custom-made furniture and decoration in-person
- Increased customer loyalty with personalized shopping experiences and attentive service and collaboration with team members to achieve monthly sales targets
Education
High School -
E.E Ângela Maria De Oliveira
Pará De Minas, Minas Gerais2018
Administrative Processes -
Senai Professor Celso Charuri
Pará De Minas, Minas Gerais2017
Skills
- Listening skills
- Teamwork and collaboration
- Problem-solving skills
- Negotiation
Timeline
Sales Associate
Boiko Joalheiros
10.2024 - Current
Sales Associate
Dinobre Casa Design
01.2024 - 03.2024
Eyebrow Design
Lu Beauty
11.2023 - 01.2024
English Teacher
Fisk Language School
08.2023 - 10.2023
Customer Success
Arautos Vehicles
09.2022 - 12.2022
Sales Associate
Git’s Mont Blanc
07.2021 - 07.2022
Phase of Online Client Prospection
WTK Financial Institution
05.2021 - 07.2021
Bilingual Receptionist
Geckos Hostel
12.2020 - 05.2021
Sales Associate
Arte Rústica
01.2020 - 12.2020
High School -
E.E Ângela Maria De Oliveira
Administrative Processes -
Senai Professor Celso Charuri
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