Summary
Overview
Work History
Education
Skills
Languages
Certification
Additional Information
KEY WORDS
Timeline
Generic
Pedro Machado

Pedro Machado

Florianopolis/SC

Summary

With more than 10 years of experience in the area of Pre-Sales Engineering, I have worked as a Distributor, Solutions Partner and currently work at Trend Micro, a Global Cybersecurity provider.

I've had the opportunity to work with different cybersecurity players such as Palo Alto Networks, Cisco, Microsoft, Fortinet and F5.

In my current position at Trend Micro I am technically responsible for supporting Top-Accounts in the southern territory of Brazil.

The main objectives of my role are:

· Understand the needs of prospects and customers and translate our technology into business impact

· Provide solutions to complex technical issues in the pre-sales capacity

· Bring the message to our customers and partners about the threat landscape and key cybersecurity challenges

· Help sales team to sell better and effectively

· Taking care of the entire customer journey, from onboarding, engagement, health check and support in cases of incidents

· Active participation in events as staff, speaker or panelist

· Deliver presentations, demos, POCs for prospects and customers

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sales Engineer

Trend Micro
09.2021 - Current

Pre Sales Engineer

Teltec Solutions
03.2015 - 09.2021

Pre Sales Engineer

Alcateia Distribuidora
04.2012 - 03.2015

Education

MBA - Strategic Analysis And Data Science

Unisul
Florianopolis/SC
11.2019

Associate Degree - Computer Networking

FIAP
Sao Paulo/SP
12.2012

Skills

  • Good communication
  • Storyteller
  • Presentation & Public Speaking
  • Collaboration / Willing to help
  • Growth mindset
  • Curiosity
  • Active listening
  • Owner behavior
  • Trustworthy
  • Easy adaptation

Languages

English
Intermediate (B1)
Spanish
Elementary (A2)

Certification

Deep Security 20 Certified Professional
Apex One as a Service Certified Professional
TippingPoint Certified Professional
AWS Certified Solutions Architect - SAA-C03
Palo Alto Networks Certified Network Security Engineer - PCNSE (expired)

Additional Information

In June 2023 I was invited to participate in a Workshop called "Business Value Discovery".


This Workshop is based on the book "Mastering Technical Sales" by John Care and helped me understand even more about this beautiful area that is Pre-Sales Engineering.


  • Improving communication skills
  • Know how to deal with problems that you do not control
  • Identifying customer needs
  • Improving demonstrations and POCs
  • Customer relationship management
  • Sales process and methodologies
  • Industry-specific knowledge
  • Collaboration with the sales team

KEY WORDS

NGFW IPS IOT

XDR NDR EDR EPP CWPP

SASE SSE SDWAN ZTNA CASB SWG DLP 

IAM MFA ITDR

BAS THREAT-INTEL SOC SIEM

CNAPP CI/CD DEVSECOPS CIEM IAC CONTAINER SECURITY CSPM

MACHINE LEARNING AI


Timeline

Sales Engineer

Trend Micro
09.2021 - Current

Pre Sales Engineer

Teltec Solutions
03.2015 - 09.2021

Pre Sales Engineer

Alcateia Distribuidora
04.2012 - 03.2015

MBA - Strategic Analysis And Data Science

Unisul

Associate Degree - Computer Networking

FIAP
Pedro Machado