Pedro Ramos
Vitória, ES
Summary
Talented Partner with 8 years of industry experience. Highly skilled at handling all types of issues successfully. Known for effective problem-solving and goal-oriented planning.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
31
31
years of professional experience
1
1
Certificate
Work History
Partner and General Manager
Flenin Ramos Unipessoal Lda
Lisbon
02.2020 - Current
- Commercial and Industrial Cleaning.
As General Manager it was my job to manage teams, hiring and logistics of cleaning equipment.
Team of 30 employees. - Provided outstanding service to all individuals, promoting effective and lasting business relationships.
- Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal and local regulations across organization.
- Chaired partner meetings to drive discussion of matters important to firm operations, keeping discourse on-topic and moving at efficient pace.
- Spoke with peers to verify task completion, meeting tight deadlines and schedules.
Owner and General Manager
Franchising Janiking Portugal
Lisbon
09.2018 - 01.2020
- Industrial and commercial Cleaning
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, costs.
Partner and General Manager
Flenin Ramos LLC
Richmond - VA
07.2013 - 06.2018
- Residential and Commercial Cleaning
Management of 60 residential and commercial clients. - Provided outstanding service to all individuals, promoting effective and lasting business relationships.
- Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal and local regulations across organization.
- Chaired partner meetings to drive discussion of matters important to firm operations, keeping discourse on-topic and moving at efficient pace.
- Spoke with peers to verify task completion, meeting tight deadlines and schedules.
Delivery Driver
Virginia T´s, ( Outsourcing Contract).
Richmond - VA
01.2017 - 11.2018
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
Telecommunications Sales Representative
Portugal Telecom
Lisbon
10.1992 - 02.2013
- Helped customers navigate choices between services with support for questions such as terms, pricing and availability.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Resolved issues efficiently and enhanced customer satisfaction ratings.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
Education
High School Diploma -
Dom João V Secondary School
Lisbon - Portugal07.1992
High School Diploma -
Basic And Secondary School Dr. Azevedo Neves
Lisbon - Portugal07.1991
Skills
- Organization Administration
- Critical Creative Thinking
- Great capacity for initiative, high focus on customer service
- Interpersonal efficiency communication skills both verbal, writing in Portuguese and English
- Ability to find new challenges with open mind, optimistic response
Languages
English
Bilingual or Proficient (C2)
Portuguese
Bilingual or Proficient (C2)
Certification
- IELTS English Language Test – 2019, (Result: CLB7)
- Certificate of English, TOEFL Test – 2008, (Result: 94 points)
Timeline
Partner and General Manager
Flenin Ramos Unipessoal Lda
02.2020 - Current
Owner and General Manager
Franchising Janiking Portugal
09.2018 - 01.2020
Delivery Driver
Virginia T´s, ( Outsourcing Contract).
01.2017 - 11.2018
Partner and General Manager
Flenin Ramos LLC
07.2013 - 06.2018
Telecommunications Sales Representative
Portugal Telecom
10.1992 - 02.2013
High School Diploma -
Dom João V Secondary School
High School Diploma -
Basic And Secondary School Dr. Azevedo Neves
Similar Profiles
Gilbert PuenteGilbert Puente
Director at Digital Outsource Services Unipessoal LDADirector at Digital Outsource Services Unipessoal LDA
Aleksandra RapoportaAleksandra Rapoporta
Financial Controller at Grotick Unipessoal LdaFinancial Controller at Grotick Unipessoal Lda
Cláudia Sofia Mão de Ferro FelícioCláudia Sofia Mão de Ferro Felício
Human Resources Technician at Borrachas Portalegre, Soc. Unipessoal, LdaHuman Resources Technician at Borrachas Portalegre, Soc. Unipessoal, Lda