Summary
Overview
Work history
Education
Skills
Languages
Timeline
PEDRO HENRIQUE MALINI FRANCO

PEDRO HENRIQUE MALINI FRANCO

DEVELOPER
Ji Parana,Rondonia

Summary

I am an IT professional with comprehensive experience in maintaining and managing Windows and Linux networks and servers, including advanced knowledge in Checkpoint. Additionally, I possess skills in Oracle Cloud, AWS, and Azure. I am responsible for the installation and maintenance of cameras, Network Video Recording (NVR), printers, and alarm password management.

Delphi Desktop and Mobile Developer Skills:

  • As a developer with expertise in Delphi for both desktop and mobile platforms, I bring a range of skills and experiences to the table:

Delphi Desktop Development:

  • Proficient in utilizing the Delphi IDE for desktop application development.
  • Extensive experience in creating feature-rich and visually appealing desktop applications.
  • Strong understanding of Object Pascal language for efficient coding and application architecture.

Delphi Mobile Development:

  • Skilled in leveraging Delphi for mobile application development on platforms like Android and iOS.
  • Familiarity with FireMonkey framework for creating cross-platform mobile applications.
  • Experience in optimizing user interfaces and functionalities for mobile user experiences.

Database Integration:

  • Integration of databases, such as InterBase or SQLite, into Delphi applications for seamless data management.
  • Efficient use of DataSnap and RESTful services for data communication in both desktop and mobile applications.

UI/UX Design:

  • Creation of intuitive and user-friendly interfaces for enhanced user experiences.
  • Customization and optimization of user interfaces for varying screen sizes and resolutions.

Multi-tier Application Development:

  • Development of scalable and modular applications with a multi-tier architecture.
  • Implementation of client-server applications with efficient communication protocols.

Version Control and Collaboration:

  • Proficient in using version control systems like Git for collaborative development.
  • Effective collaboration within development teams to achieve project goals.

Troubleshooting and Debugging:

  • Expertise in identifying and resolving issues through systematic troubleshooting and debugging.
  • Utilization of debugging tools within the Delphi IDE for efficient error resolution.

Continuous Learning:

  • Commitment to staying updated with the latest Delphi versions, tools, and industry best practices.
  • Willingness to adapt to emerging technologies and trends in the Delphi development landscape.

Conclusion:With a comprehensive skill set in Delphi desktop and mobile development, I am well-equipped to contribute to the creation of robust, user-friendly applications across various platforms.

Project Management Experience:

  • I have served as a project manager in the implementation of logistics and verification modules with the TOTVS ERP WinThor. I have contributed to process improvement using tools like ReportBuilder and Delphi XE10, developing solutions for the industry module, optimizing product input and output, enhancing performance indicators, and refining inventory control.
  • Database and Development:
  • I have advanced experience in MySQL, Oracle, DB3 (Android/iOS), and SQL Server. I conducted maintenance and created triggers, procedures, and views with Oracle 11 and 12G for specific use in company processes. Additionally, I developed KPI reports using TOTVS BI for the WinThor distribution line.

System Integration:

  • I led the implementation and integration of systems such as WMS (SILT WMS SENIOR SYSTEMS), NEOGRID, and banking integration for payment and receipt remittances. I also implemented and trained sales systems (Maxima Tech Sales Order) integrated with ERP WinThor.

Support and Analysis:

  • Currently, I am the sole IT professional in the company, responsible for all support, infrastructure, analysis, and development. I analyze errors and improvements through calls with TOTVS using Tracer.
  • Conclusion:
  • With a comprehensive set of IT, project management, and development skills, I am capable of tackling diverse challenges and making significant contributions to efficiency and innovation in business processes.

Overview

14
14
years of professional experience
8
8
years of post-secondary education

Work history

Developer of software

Servide Provider of Development
Ji Parana, Rondonia
01.2021 - Current
  • Wrote clean, clear and well-tested code for various projects.
  • Development of an automatic appointment scheduling system WhatsApp with MySQL database - (SISMED - PORTALSISMED).
  • Initial participation in the remodeling project of the medical-hospital system, updating the development IDE from Delphi 7 to Delphi XE 10.3 (SISMED - PORTALSISMED).
  • Creation of a service order system with notifications Google Cloud Messaging (CAMPILAR ALIMENTOS).
  • Observed industry best practices to promote efficient, compliant software development.
  • Reacted to technical support requests quickly, resolving issues within target timeframes.
  • Verified and resolved bug reports and issues.
  • Supported design and development phases with technical guidance on new features and improvements.

SUPPORT ANALYST/DEVELOPER

CAMPILAR ALIMENTOS
Ji Parana, Rondonia
10.2016 - Current
  • Trained users in proper use and security for different systems and applications.
  • Helped identify user pain points and develop strategies to improve processes.
  • Tracked tickets with detailed documentation and timely updates in [Software].
  • Responded to after-hours requests and resolved various issues within short turnaround timeframes.
  • Administered and secured third-party applications, maintaining appropriate controls over access and use in line with security policies.
  • Managed incident lifecycle across user support groups to minimise downtime.
  • Offered technical expertise to contribute to 2nd and 3rd line of support.
  • Developed expertise in variety of technical disiplines including cloud services and network management.
  • Trained teams on new software programmes to limit operational disruption.
  • Wrote clean, clear and well-tested code for various projects.
  • Project manager for the implementation of logistics separation and verification modules with ERP WinThor.
  • Improvement of processes with reports from the ReportBuilder tool and Delphi XE10.
  • Development of solutions and improvements for the industry module, such as input and output of products, process improvement, performance indicators by production order to reduce consumption and raw material expenses.
  • Improvement in inventory control processes through detailed analysis of movements made in the database and via ERP. Electronic time clock analysis routine via the database (currently used system is not flexible with a weekly schedule).
  • Maintenance and creation of triggers, procedures, and views with Oracle 11 (Express) and 12G for specific use in company processes. Creation of KPI reports (name given to the TOTVS BI for the WinThor distribution line).
  • Advanced knowledge in MySQL, Oracle, DB3 (Android/iOS), SQL Server. Basic knowledge in the management and maintenance of ERP (WinThor - TOTVS), as well as the creation of custom routines with Delphi XE10.3.
  • Analysis of errors and improvements for calls with TOTVS with detailed analysis via Tracer. Implementation and integration of WMS (SILT WMS SENIOR SYSTEMS) from the logistics operator used by the company. Implementation and integration of order/data via NEOGRID.
  • Implementation and integration of payment and receipt remittances from banking integration files.
  • Implementation and training of sales systems (Maxima Tech Sales Order) integrated with ERP WinThor. Creation of sales reports for Android using tools offered by Maxima Tech within its own application.

SUPPORT ANALYST / IT SUPERVIDOR

DISTRIBUIDORA COIMBRA
Ji Parana, Rondonia
05.2011 - 06.2016
  • Responded to after-hours requests and resolved various issues within short turnaround timeframes.
  • Tracked tickets with detailed documentation and timely updates in [Software].
  • Communicated professionally with users about problems, concerns and important updates.
  • Monitored activities to identify trends and proactively implement corrective plans.
  • Computer maintenance, implementation, and management of networks and servers.
  • Installation of multimedia equipment.
  • Development of corporate solutions and improvements for the work environment, management of Windows and Linux servers.
  • Installation and maintenance of cameras.
  • Installation and management of Network Video Recording (NVR).
  • Printer maintenance, alarm password management.
  • Team support management, monitoring, and security, development of projects for building renovations with structured network and electrical wiring.

IT TECHNICIAN

UNIJIPA
Ji Parana, Rondonia
05.2010 - 05.2011
  • Troubleshot various incidents related to hardware, networks and software faults.
  • Scheduled upgrades and regular maintenance to maintain smooth workflow.
  • Evaluated hardware, mouses and keyboards to determine performance.
  • Arranged computers, routers and printer to achieve proper workstation.
  • Monitored local network to optimise performance.
  • Documented repairs in log book to maintain accurate records.
  • Installed new software for users and monitored version and patch update requirements.
  • Tested function of peripheral equipment and completed quality repairs.

Education

Diploma of Higher Education - INFORMATION SYSTEM

Ulbra, Ji Parana
01.2008 - 12.2015

Certificate of Higher Education - MICROSOFT OFFICIAL COURSE - MAINTAINING SERVER ON WINDOWS 2003 SERVER

TDS, Ji Parana, Rondonia
06.2012 - 06.2012

Certificate of Higher Education - MICROSOFT OFFICIAL COURSE - WINDOWS 2003 SERVER MANAGEMENT

TDS, Ji Parana, Rondonia
06.2012 - 06.2012

Skills

  • Agile methods
  • Collaborative team player
  • Systems administration
  • Oral and written communication
  • Database development
  • Database programming
  • Testing of database objects
  • Database objects creation
  • Unix
  • Recovery control
  • SQL programming
  • IBM DB2
  • HTML coding
  • Git
  • SVN
  • Gitlab
  • SQL
  • CSS
  • jQuery
  • Angular JS
  • API integrating
  • OpenAPI
  • Developer Mobile Android/IOS - Objective Pascal - C - Delphi
  • Developer Desktop - Objective Pascal - C - Delphi
  • C, C
  • Javascript
  • RESTful APIs
  • HTML and XML
  • Wordpress
  • Apache web server
  • PHP
  • PHP functions
  • VBScript
  • Code reviews
  • Testing and maintenance
  • Programme testing software
  • Virtualisation technologies
  • Active Directory
  • Hardware maintenance
  • End-user training
  • ZenDesk
  • Diagnostic software
  • Skilled in TCP/IP and WAN
  • Desktop support
  • Technical issues analysis

Languages

English
Intermediate (B1)
Portuguese
Native

Timeline

Developer of software - Servide Provider of Development
01.2021 - Current
SUPPORT ANALYST/DEVELOPER - CAMPILAR ALIMENTOS
10.2016 - Current
TDS - Certificate of Higher Education, MICROSOFT OFFICIAL COURSE - MAINTAINING SERVER ON WINDOWS 2003 SERVER
06.2012 - 06.2012
TDS - Certificate of Higher Education, MICROSOFT OFFICIAL COURSE - WINDOWS 2003 SERVER MANAGEMENT
06.2012 - 06.2012
SUPPORT ANALYST / IT SUPERVIDOR - DISTRIBUIDORA COIMBRA
05.2011 - 06.2016
IT TECHNICIAN - UNIJIPA
05.2010 - 05.2011
Ulbra - Diploma of Higher Education, INFORMATION SYSTEM
01.2008 - 12.2015
PEDRO HENRIQUE MALINI FRANCODEVELOPER