Phillis Macharia
Cartersville
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
1
1
year of professional experience
Work History
Carpet Machine operater
Shaw
Cartersville
06.2024 - 01.2025
- Monitored equipment for proper functioning and safety compliance.
- Maintained cleanliness and organization of work area and tools.
- Collaborated with team members to meet production targets efficiently.
- Conducted routine inspections to identify machine issues promptly.
- Followed safety protocols to ensure a safe working environment.
- Documented production logs accurately for quality assurance purposes.
- Observe machine operations to detect any problems or defects in the finished product.
- Load raw materials into machines according to specified measurements.
- Comply with company policies regarding quality control procedures.
Education
Some College (No Degree) - Education in ICT
Kenya Technical Trainers College
Nairobi , Kenya Skills
- Safety compliance
- Customer support
- Team collaboration
- Customer service
- Problem identification
- Patience and empathy
- Customer assistance
- Purchase assistance
- Clear communication
Leadership Role
- Executive 1st vice Chair to the Christian Union at Kenya Technical Trainers College.
Hobbies
- Traveling, Reading, Art and crafts.
- Watching education programs.
Timeline
Carpet Machine operater
Shaw
06.2024 - 01.2025
Some College (No Degree) - Education in ICT
Kenya Technical Trainers College