Personal development and leadership
Popescu Mirela Gabriela
Hotel Worker
Braila
Summary
I am an organized and communicative person, with experience in the hospitality industry. I want to develop my skills in a dynamic environment, offering customers a pleasant and professional experience. I am looking for a job where I can capitalize on my interpersonal skills and attention to detail.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Waiter
Peskano
06.2017 - 06.2018
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Receptionist
Hotel Sports
02.2019 - 08.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
Housekeeping
Cityden Aparthotels
02.2022 - 06.2022
- Collaborated with housekeeping staff, maintaining immaculate rooms and public spaces to exceed guest expectations.
- Upheld company standards for cleanliness by performing routine housekeeping tasks in all work areas.
Education
High School Diploma -
College Economic "Ion Ghica"
Braila 04.2001 -
Skills
Attention to detail
Flexibility and adaptability
Working under pressure
Positive attitude and professionalism
Desire for personal development
Hospitality skills
Teamwork
Problem solving
Interests
Learning foreign languages
Tourism and hospitality
Organization and attention to detail
Date of birth
18.11.2001
Timeline
Housekeeping
Cityden Aparthotels
02.2022 - 06.2022
Receptionist
Hotel Sports
02.2019 - 08.2020
Waiter
Peskano
06.2017 - 06.2018
High School Diploma -
College Economic "Ion Ghica"
04.2001 -
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