Aadhaar ECMP/UC Client
Pramod Kumar Prabhakar
Aadhaar Supervisor
Madhubani
Summary
Dynamic professional with a proven track record in operations management and staff leadership at Excise And Registration Department, Bihar. Expert in process improvement and strategic planning, enhancing team efficiency and customer satisfaction. Adept at resolving conflicts and providing technical support, ensuring seamless workflow continuity and effective resource management.
Overview
9
9
years of professional experience
Work History
Aadhaar Supervisor
Excise And Registration Department,Bihar
03.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
IT Assistant
Om Logistics Ltd
05.2017 - 09.2020
- Responded to queries on phone, via email or through IT ticketing system.
- Provided timely technical support to employees, minimizing downtime and maintaining workflow continuity.
- Ensured accurate record-keeping for all IT assets, aiding efficient planning for future investments.
- Managed inventory of IT equipment by organizing consistent stock tracking and ordering processes, avoiding shortages or excesses.
Education
MCA - COMPUTER
SANDEEP UNIVERSITY
SIJAUL MADHUBANI BIHAR 04.2001 -
MATRIC - ALL
S N S D N G WATSON HIGH SCHOOL MADHUBANI
MADHUBANI 04.2001 -
Bachelor of Science - Physics
D N Y COLLEGE MADHUBANI BIHAR
MADHUBANI BIHAR 04.2001 -
Intermediate - Science
H B J COLLEGE KHAJAULI MADHUBANI
KHAJAULI MADHUBANI 04.2001 -
Skills
Staff management
Operations management
Process improvement
Strategic planning
Software
Timeline
Aadhaar Supervisor
Excise And Registration Department,Bihar
03.2021 - Current
IT Assistant
Om Logistics Ltd
05.2017 - 09.2020
MCA - COMPUTER
SANDEEP UNIVERSITY
04.2001 -
MATRIC - ALL
S N S D N G WATSON HIGH SCHOOL MADHUBANI
04.2001 -
Bachelor of Science - Physics
D N Y COLLEGE MADHUBANI BIHAR
04.2001 -
Intermediate - Science
H B J COLLEGE KHAJAULI MADHUBANI
04.2001 -