PRISCILA CANATA
Araçatuba
Summary
Achieved significant sales targets at Mega Moda by leveraging fashion knowledge and strong communication skills, enhancing customer satisfaction and store aesthetics. Streamlined telemarketer training at Assessoria Aval, boosting efficiency and sales outcomes through effective scripting and comprehensive product training.
Overview
4
4
years of professional experience
Work History
Clothes Seller
Mega Moda
Araçatuba - SP
09.2021 - 04.2022
- Collaborated with team members to achieve monthly sales targets, contributing to overall store success.
- Increased customer satisfaction by providing personalized fashion advice and recommendations.
- Facilitated a welcoming shopping atmosphere that encouraged new clients to return regularly while also building rapport with existing ones.
- Promoted store events and special promotions through effective communication with customers.
- Managed cash register transactions accurately while adhering to company security procedures.
- Processed returns and exchanges efficiently, ensuring a seamless experience for the customer during their visit.
- Enhanced store''s visual appeal by organizing merchandise displays and maintaining cleanliness.
Telemarketing Sales Trainer
Assessoria Aval
Araçatuba - SP Brazil
06.2018 - 12.2018
- Contributed to higher customer satisfaction levels through comprehensive product knowledge training for all telemarketers.
- Streamlined onboarding processes for new hires, reducing time spent in initial training by incorporating efficient teaching techniques.
- Facilitated group workshops focusing on communication skills, objection handling, and closing techniques for better sales outcomes.
- Provided valuable insights into effective scripting techniques that led to more persuasive pitches from telemarketers.
- Developed comprehensive resource guides to support ongoing learning for both new hires and experienced team members.
Education
Specialist In Psychology - Psychology
University Unitoledo Wyden
Araçatuba - SP - Brazil12.2023
Skills
- Fashion Knowledge
- Goal-Oriented
- Styling expertise
- Brand Understanding
- Product presentation
- Safety and Cleanliness Standards
- Cash Handling
- Dressing Room Assistance
- Strong Communication and Interpersonal Skills
- Cash Register Operation
- Friendly and Helpful
- Basic Mathematics
- Organization
Languages
Portuguese
Bilingual or Proficient (C2)
Timeline
Clothes Seller
Mega Moda
09.2021 - 04.2022
Telemarketing Sales Trainer
Assessoria Aval
06.2018 - 12.2018
Specialist In Psychology - Psychology
University Unitoledo Wyden