Fabiola Pires

• Foster the Quality culture and mindset in the organization.
• Manage the implementation of product-related procedures through quality assessments during projects execution.
• Develop and support global quality standards, objectives, and goals.
• Establish and oversee QA performance indicators, analyze data, and monitor trends.
• Manage nonconformities within scope of responsibility, lead root cause analysis meetings and implement corrective and preventive actions.
• Lead meetings addressing nonconformities, focusing on high-risk cases.
• Ensure customer complaints are managed with high-quality standards, including thorough cause analysis and corrective actions.
• Facilitate and support communication between teams to resolve quality-related issues.
• Serve as the regional focal point for customer and third-party audits.
• Support and maintain local and global processes through internal audits.
• Manage and monitor cases on FreshService / HMH Connect, providing team support.
• Lead and facilitate Management of Changes (MoC) meetings with the team.
• Ensure the maintenance and compliance of local certifications.
• Conduct and manage internal audits, producing comprehensive reports.
• Oversee the effective handling of nonconformities, ensuring implementation of adequate corrective actions.

• Analyze KPI trends and provide insightful reports to guide quality improvements

• Acting as Team leader

· Participate and collaborate with the global team activities and deliveries.

· Support Global HSSE & QA strategy.

· Ensure compliance with processes and procedures to uphold certifications

· Promote QA & HSSE culture

· Lead biweekly critical NCRs meeting to management

· Monitor status of Region Brazil cases in Synergi

· Present and report performance of the Quality&HSSE sytem to the management team.

· Analyze data to identify trends in internal and external NCRs' behavior.

· Develop strategies to improve and reduce costs .

· Facilitate customer and third party audits

· Assist with the preparation of presentations for senior management meetings.

· Forecast costs and support budget preparation.

· President of CIPA (Internal Accident Prevention Commission), responsible for planning its activities.

· Facilitate communication between different departments in order to resolve issues quickly.

· Organize team events to promote a positive work environment.

· Manage the team performance and development (monthly check-ins and annual performance dialog).

· Define training required for QA&HSSE team

· Manage day-to-day operations of the department including scheduling tasks and assigning duties

· Directed and supervised team employees in daily operations.

· Performed regular audits of departments and production lines to ensure they comply with the company management system.

· Provided support and guidance to team members to ensure they perform their duties effectively.

· Conducted regular meetings with management to present trends and insights for the company's processes.

· Evaluated employee performance through periodic reviews (annual performance dialogue).

· Complied with company policies, objectives and goals.

· Promoted a safe working environment, adhering to all safety protocols and regulations.

· Provided guidance on health and safety issues to the company.

· Supported on investigation of incidents and creation of lessons learned

· Performed HSSE and QA related trainings

• Assisted in the maintenance of quality assurance procedures and instructions.
• Local Operating System maintenance.
• Developed a database for tracking product defects.
• Prepared detailed reports on audit results.
• Supported with root cause analysis (8D methodology) and implemented corrective actions for NCRs.
• Participated in internal audits for the company's conformance with ISO 9001 standards.
• Supplier qualification audits.
• Monitored KPIs and action plans.

• Reviewed, updated and maintained document control system to ensure accuracy of documents.
• Developed concise manufacturing data book by analyzing production reports.
• Submitted data books to customers.
• Implemented Drilling Riser Document Control in Brazil.

• Supported with operational employees' requests to travel.
• Assisted in administrative tasks.
• Assisted in verifying the hours of booked employees per order.