Rachid Kelven Domingos Da Silva
Jaboatão Dos Guararapes
Summary
Industrial Operations and Administrative Professional with experience in production lines, team coordination,
remote toll control, quality systems, and data reporting. Skilled in process improvement, communication, and
working under pressure in fast-paced environments. Proven ability to solve operational problems, train teams,
and support leadership with performance insights. Open to relocation and international work opportunities in
industrial, manufacturing, or renewable energy sectors.
Overview
5
5
years of professional experience
Work History
Traffic and Toll Control Agent
Monte Rodovias
08.2024 - Current
- Managed remote toll plaza operations and team coordination.
- Ensured compliance with service level agreements (SLAs).
- Prepared daily and monthly reports for supervision.
- Investigated system alerts and incidents (CCT).
- Coordinated with maintenance and technical support areas.
Production Operator
LM Wind Power - GE Renewable Energy
03.2021 - 01.2024
- Operated across all stages of wind blade manufacturing: molding, infusion, repair, and closing.
- Followed internal instructions and inspection protocols.
- Applied quality tools such as 5S and Ishikawa diagram.
- Supported continuous improvement initiatives on the production floor.
Technical Administrative Assistant - Laboratory
Samsung - CSP System
12.2019 - 03.2021
- Managed audio and video technical lab operations.
- Controlled client spreadsheets and service records.
- Prepared technical reports and maintenance diagnostics.
- Created plans to resolve repair and customer service issues.
Education
Bachelor of Science - Business Administration
Faculdade Metropolitana
Brazil08-2024
Technical Degree - Business Administration
Universidade Estacio
Brazil01.2017
Skills
- Production and manufacturing operations
- Remote operations management
- Quality Control & 5S
- Problem solving (Ishikawa, root cause)
- Team Coordination
- Technical reporting
- Conflict resolution
- Microsoft Office (Excel, Word, PowerPoint)
- Basic Programming & Maintenance
- Customer and Client Relations
- Time Management & Communication
- Problem-solving
- Polite communication skills
- Clear communication
Certifications Courses
- Lean Manufacturing & Kaizen Workshop, NeuroCoach Institute
- Entrepreneurship Workshop, NeuroCoach Institute
- Basic Computer Systems & Programming, DataSul
- English Language Studies, Nucleo de Estudos Luiz Delgado
Languages
Portuguese
First Language
English
Elementary (A2)
A2
Affiliations
- Leadership development program – Monte Rodovias (2024)
- Recognized for Operational Excellence – Monte Rodovias (2024)
Acknowledged by supervisors for reliability and accuracy in remote toll control and incident response operations.
References
- Rochana Lapa, supervisor at Samsung, (81) 9.9962-4548
- Yuri Macedo, supervisor at GE - LM Wind Power, (81) 9.8848-6970
Timeline
Traffic and Toll Control Agent
Monte Rodovias
08.2024 - Current
Production Operator
LM Wind Power - GE Renewable Energy
03.2021 - 01.2024
Technical Administrative Assistant - Laboratory
Samsung - CSP System
12.2019 - 03.2021
Bachelor of Science - Business Administration
Faculdade Metropolitana
Technical Degree - Business Administration
Universidade Estacio
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