Rafaela Camilo
Leander, Texas,MT
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
11
11
years of professional experience
Work History
Au Pair
Au Pair Care
10.2022 - 10.2023
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
- Developed bilingual abilities in Portuguese through immersive conversation and activities.
- Transported children safely to school, activities and appointments on time.
- Promoted healthy eating habits by preparing nutritious meals and snacks for the children.
- Improved children''s language skills through engaging conversations and interactive language games.
Administrative Assistant
Dayse D'Avila Clinic
09.2020 - 09.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained inventory of office supplies and placed orders.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
Aesthetician
Dayse D'Avila Clinic
01.2017 - 09.2020
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Collaborated with dermatologists to create comprehensive care plans for clients with specific skin conditions.
- Explained benefits of skin care products to clients.
- Cleansed, exfoliated and moisturized customer skin.
Banking Intern
Caixa Economica Federal Bank
08.2012 - 08.2013
- Organized and maintained confidential client files, ensuring efficient access and recordkeeping.
- Managed sensitive information with utmost discretion, maintaining a high level of trust among clients.
- Provided exceptional customer service during account openings, resulting in increased client retention rates.
- Collaborated with team members to optimize operational processes, streamlining daily tasks.
- Greeted customers in bank lobby and assisted with issues.
- Assisted customers with banking needs and inquiries.
- Enhanced customer satisfaction by efficiently addressing and resolving client inquiries.
Education
AESTHETIC AND COSMETIC -
UNIVERSITY FUMEC
Belo Horizonte, Minas Gerais, Brazil01-2017
Skills
- Customer service
- Administrative support
- Attention to detail
- Confidential document control
- Records management systems
- Computer skills and telephone skills
- Verbal and written communication
- Punctual and reliable
- Team collaboration
- Multitasking and organization
- Reception desk management
- Positive and professional
Languages
Portuguese
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Au Pair
Au Pair Care
10.2022 - 10.2023
Administrative Assistant
Dayse D'Avila Clinic
09.2020 - 09.2022
Aesthetician
Dayse D'Avila Clinic
01.2017 - 09.2020
Banking Intern
Caixa Economica Federal Bank
08.2012 - 08.2013
AESTHETIC AND COSMETIC -
UNIVERSITY FUMEC
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