RAFAEL GUSTAVO DUMAS NEVES
Av. Das Amoreiras, 633 - Parque Itália, Campinas, São Paulo
Summary
Experienced and Qualified Mechanical Technician with over fourteen years of experience in Diesel Injection Systems. Skilled in operating specific machines and equipment to diagnose and resolve problems reported in the diesel injection system.
I have excellent team leadership and customer service skills, a positive reputation for quality work, and a true commitment to
excellence and safety at work. Passionate about Diesel Engines.
Overview
15
15
years of professional experience
Work History
Technical Services Coordinator
TW Diesel
03.2024 - Current
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Operation of machines and equipment for diagnosis and solution of problems reported in the diesel injection system, Inspection and testing of Common Rail injectors and pumps, and Heui units.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Coached employees through day-to-day work and complex problems.
Operations Supervisor \ Mechanical Technician
Diesel 10
05.2017 - 03.2024
- Operation of machines and equipment for diagnosis and solution of problems reported in the diesel injection system, Inspection and testing of Common Rail injectors and pumps, and heui units
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Achieved results by working with staff to meet established targets.
- Handle customer complaints, prepare budgets, adjust tasks to meet changing needs.
Technician Trainee \ Quality Inspector
TW Diesel
01.2010 - 04.2017
- Observed experienced professionals in action, gaining valuable insights into best practices within the field.
- Worked under the guidance of experienced professionals to learn best business practices and techniques.
- Operation of machines and equipment for diagnosis and solution of problems reported in the diesel injection system, Inspection and testing of Common Rail injectors and pumps, and Heui units.
- Improved customer satisfaction ratings by ensuring the delivery of high-quality products through consistent adherence to quality control standards.
- Collaborated with production teams to identify areas for improvement in manufacturing processes, leading to a decrease in defect rates.
Education
High School Diploma -
Unisal - Liceu Salesiano De Campinas
Campinas, São Paulo, BrazilTechnician - Mechatronics Technician
SENAI / Unisal - Liceu Salesiano De Campinas
Campinas, São Paulo, BrazilCollege of Engineering - Mechanical Engineering
Unisal - Liceu Salesiano De Campinas
Campinas, São Paulo, BrazilEnglish Exchange -
Liberty Language Academy
Florida, United States Of AmericaSkills
- Good Relationship and Teamwork
- Excellent Communication Skills
- Initiative and Productivity
- Great Willingness to Learn
- Work Planning and Prioritization
- MS Office
Personal Information
- Age: 33 years
- Nationality: Brazilian
- Marital status: Married
Languages
English
Intermediate (B1)
Spanish
Intermediate (B1)
Portuguese
Bilingual or Proficient (C2)
Timeline
Technical Services Coordinator
TW Diesel
03.2024 - Current
Operations Supervisor \ Mechanical Technician
Diesel 10
05.2017 - 03.2024
Technician Trainee \ Quality Inspector
TW Diesel
01.2010 - 04.2017
High School Diploma -
Unisal - Liceu Salesiano De Campinas
Technician - Mechatronics Technician
SENAI / Unisal - Liceu Salesiano De Campinas
College of Engineering - Mechanical Engineering
Unisal - Liceu Salesiano De Campinas
English Exchange -
Liberty Language Academy
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