HootSuite
Rafael de Souza Mota
Tech Lead
São Paulo,SP
Summary
Currently Tech Lead at Universidade Presbiteriana Mackenzie, managing the development team, coordinating and managing multidisciplinary teams (cross-product/cross-team) with a focus on continuous improvement, management of indicators. Good interpersonal skills, and able to work with different types of teams.
Throughout my professional career I had the opportunity to work in many important projects of high complexity and criticality, in various segments within Universidade Presbiteriana Mackenzie, standing out for becoming a specialist in Moodle LMS, actively participating in the Moodle.org community
Ten years of experience in producing content for a personal technology website (Mobile Intelligence), creating product reviews, publishing product content for companies such as Samsung, ASUS, LG, Mideia, among others.
Teacher of new technologies and social media in free time.
I'm dedicating free time to IT Management (ITIL), project management platforms (MS Project / Jira / Visio), Kanban, Scrun, and many others. Studying for the European citizenship process.
Academic education.
Graduate in Marketing.
Bachelor of Information Systems - emphasis in strategic planning
Software:
Listening / Publishing: HootSuite | adobe social
CRM: Salesforceb | oracle
LMS: Dokeos | Chamilo | sakai | Moodle
Project: PHP, Typo3, Moodle, Wordpress, MySQL
Video Editor: iMovie, Final Cut, Premiere 2.0, After Effects 7.0
Operating system: Windows, Linux, Mac, iOS, Android
Service Desk: Jira Service Management | Pipefy | ZenDesk | TopDesk
soft skills
Adaptability
Multidisciplinary team management
Creativity
Time management
Interpersonal relationship and communication
Problem solving
Negotiation
Overview
28
28
years of professional experience
3
3
Languages
Work History
Senior Computer System Analyst
São Paulo
Paulo
05.2003 - Current
- Perform activities for development, changes and improvements to projects and systems demanded from all departments, including the Executive Board, carrying out the survey and understanding of the demands and specifications, planning and developing the solutions, the functional, technical and structure of the system and the test script, providing support in the testing processes, implementation and support of the system in the operations of the clients, aiming to guarantee the delivery of the projects and called according to established quality, deadline and specification standards
- Tools and technologies used: MYSQL, SQL Server, Oracle, Office Package
- Jira, Kanban, Scrum, functional and technical specification, Moodle, TelEduc
- BlackBoard, Canvas, Typo3, PHP, VMWare
- Skills: Moodle
- Support
- Customer support
- Requirements gathering
- Operating Systems: Linux, Windows and Mac Page 2 of 5
- Mais Diferenças
- Consulting in LMS Moodle
Consulting in LMS Moodle
Consulting Educational Technologies
São Paulo, SP
01.2013 - 04.2013
- Rua João Moura, 1453 - Pinheiros São Paulo - SP - Brasil, Consultancy and Project Monitoring with Moodle
- LMS in Virtual Learning Environments
- Tools and technologies used: MYSQL, functional and technical specification
- Moodle, PHP
- Skills: Moodle
- Customer support
- Requirements gathering
- Operating Systems: Linux, Windows and Mac
- Panorama Virtual, Webmaster, Administrator network and Photographer
Trainee
Panorama Virtual
São Paulo, SP
01.2001 - 05.2003
- Administration, Maintenance and Design of websites maintained by IPX technology photography in 360º - User support; - Development of tools using state-of-the-art technology for Internet in Linux environment; - Intranet and internal computer network administration
- Tools and technologies used: MYSQL, Wordpress, HTML, PHP, ASP, SQL
- Server, IPX
- Skills: Administration
- Customer Support
- Maintenance and Design
- Operating Systems: Linux, Windows
- Step in Side 360º
Webmaster, Administrator network and Photographer
São Paulo, Administração Imobiliária
04.1999 - 01.2001
- Deployment and monitoring of registration - Creation of marketing campaigns - Documentation systems - Implementation of ISO standards
- Page 3 of 5
- Tools and technologies used: MYSQL, Office, HTML, Lotus Note, SQL Server
- IPX, javascript
- Skills: ISO standards
- Customer support
- Maintenance and Design
- Operating Systems: Windows
- Itambé Planejamento e
Marketing Assistant Trainee
São Paulo
01.1999 - 04.1999
- During the two internship periods, I have supported meetings with the board, planning events and supporting the marketing strategy of the prevention courses
- Developed Soft Skills - Public Speaking - Resilience - Multicultural business relationships - Digital transformation - Documentation systems - Implementation of ISO standards
- Developed Hard Skills - Customer Relationship Management (CRM) - Data Management - Processes Organization
- Servigraf
Assistant general
São Paulo
01.1996 - 01.1999
- Inventory management and delivery, Xerox copy operator and production equipament plot.
Education
MSc - Materials Engineering
Universidade Presbiteriana Mackenzie
2014
Bachelor of Information Systems - strategic planning
VanWest College
2018
Marketing and TI
Universidade Presbiteriana Mackenzie
January 2006
Informação - enfase em planejamento - undefined
Universidade Presbiteriana Mackenzie, de
2004
Graduate - Marketing
Mackenzie Presbyterian College
2003
Skills
- PHP
- MySQL
- Dreamweaver
- Bizagi
- BPMN
- TOTVS Fluig
- TOTVS
- HootSuite
- Adobe Social
- CRM:
- Dokeos
- Chamilo
- sakai
- Moodle
- Typo3
- Wordpress
- SQL
- iMovie
- Final Cut
- Premiere
- After Effects
- Windows
- Linux
- Mac
- iOS
- Android
- Jira Service Management
- Pipefy
- ZenDesk
- TopDesk
Work Preference
Work Type
Full TimePart TimeContract WorkInternshipWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementHealthcare benefitsWork from home optionFlexible work hoursPersonal development programsWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
Adobe Social
Salesforce
Oracle
Rubeus
TOTVs RM
Fluig
Dokeos
Chamilo
Sakai
Canvas
Moodle
PHP
Typo3
WordPress
MySQL
IMovie
Final Cut
Premiere
After Effects
Windows
Linux
Mac
IOS
Android
Jira Service Management
Pipefy
ZenDesk
TopDesk
Certification
- As aplicações TOTVS Fluig No-Code
- Boas práticas para reuniões virtuais
- CAPACIDADE ANALÍTICA
- Instalação do TOTVS Fluig Plataforma no Windows
- Integração TOTVS Fluig x TOTVS RM
- LGPD Lei Geral de Proteção de Dados
- O poder da escuta ativa
- TOTVS Fluig Dev Start
- TOTVS Fluig Express
- Visao sistêmica
- TOTVS Learning
- curso de EMPATIA
- COMO LIDAR COM A ANSIEDADE
- CLAREZA NA COMUNICAÇÃO
- EMPOWERMENT
- Ferramentas Ágeis
- Gerencie um projeto com ferramentas digitais
- NOÇÕES DE GESTÃO DE PROJETOS
- PROTAGONISMO - TRANSFORME-SE NA MELHORVERSÃO DE SI
- COMUNICAÇÃO NÃO VIOLENTA
- ORGANIZAÇÃO E PLANEJAMENTO
- HOME OFFICE: COMO MANTER A PRODUTIVIDADE
- DESAFIOS PRIMEIRA LIDERANÇA
- FEEDBACK
- PERFIS COMPORTAMENTAIS
- CÓDIGO DE ÉTICA
- Teletrabalho
- O QUE É COMPLIANCE
- Diagnóstico em gestão de processos: Entendendo as necessidades
- Kanban parte 1: Fundamentos Essenciais
- Oferta e Recepção de presentes
- Scrum: Agilidade em seu projeto
- A ARTE DE COMUNICAR COM ASSERTIVIDADE
- Hábitos: da produtividade às metas pessoais
- Bizagi: Introdução ao mapeamento de processos com BPMN
- Fundamentos do Scrum
- Microsoft Teams: Formação Básica
- COMO ENCANTAR CLIENTES
- Moodle Admin Basics MOOC
- Curso Moodle para administradores
- Lógica de programação I: Os primeiros programas com Javascript e HTML
- English level basic
- Flash
Interests
Desenvolvimento e Gerenciamento de Equipes
Melhoria Contínua e Indicadores de Gestão
LMS
Produção de Conteúdo de Tecnologia
Gerenciamento de Projetos
Timeline
Consulting in LMS Moodle
Consulting Educational Technologies
01.2013 - 04.2013
Senior Computer System Analyst
São Paulo
05.2003 - Current
Trainee
Panorama Virtual
01.2001 - 05.2003
Webmaster, Administrator network and Photographer
São Paulo, Administração Imobiliária
04.1999 - 01.2001
Marketing Assistant Trainee
São Paulo
01.1999 - 04.1999
Assistant general
São Paulo
01.1996 - 01.1999
MSc - Materials Engineering
Universidade Presbiteriana Mackenzie
Bachelor of Information Systems - strategic planning
VanWest College
Marketing and TI
Universidade Presbiteriana Mackenzie
Informação - enfase em planejamento - undefined
Universidade Presbiteriana Mackenzie, de
Graduate - Marketing
Mackenzie Presbyterian College
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