Rahul RAY

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• • Managed a team of 160+ sales representatives /Counsellor/ RMs/ NRMs/ Branch Team and across multiple markets.

• Initiating phone conversations with parents who complete the demo classes for their kids

• • Intensely following up with the prospects and closing the sales within the sales cycle
• • Diligently communicating and priming the lead through channels like email, WhatsApp, SMS, calls
• • Achieving the weekly targets in a high-pressure performance-driven competitive environment
• • Monitoring self-performance at all times while also contributing to team performance, keeping track of factors like conversion factor, Average revenue generated per lead, average revenue per sale, etc.

• Advise students/ parents for their learning needs through structured Counseling Sessions

• Personal booking home conduction of active customer

• Fix appointments and conduct home demo sessions on a daily basis including follow up sessions

• Understand Customer profile & problems to explain implication of ineffective learning methods

• Create need for Smart Learning and advice student-parents to buy Extramarks Subscription as solution

• Handle Objections and Price Negotiation to generate Sales Revenue

• Learn/ Upgrade one's own Product Knowledge and Sales Skills to achieve and exceed growing Sales target(s)

• Assign work to all sales executive for achieve revenue of month.

• Employed effective problem-solving techniques, increasing client satisfaction ratings.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
• Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.