Rajnish Kumar
Feild Service Technician, Provide On Site Technical Support For A Variety Of Customers
Muzaffarpur
Summary
Professional service technician with strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed targets. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving.
Overview
5
5
years of professional experience
Work History
Service Technician
Exide Industries
11.2021 - Current
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Diagnosed and repaired battery systems to ensure optimal performance and customer satisfaction.
- Conducted routine maintenance checks, enhancing reliability and extending product lifespan.
- Explained diagnostic findings to customers and outlined repair or service options.
Service Technician
Exide Industries
11.2021 - Current
- Collaborated with team members to streamline service processes, improving turnaround times.
- Trained junior technicians on best practices for troubleshooting and repair techniques.
- Implemented safety protocols during service operations, reducing workplace incidents and ensuring compliance.
- Maintained accurate records of repairs and services performed for quality assurance purposes.
Education
ITI - Electrician
Vivekanand Industrial Training Institute
Pathankot, India 04.2001 -
Skills
Installation and repair
System installation
Repair services
Preventive Maintenance
Equipment maintenance
Troubleshooting skills
Technical support
Safety protocols
Crisis management
Attention to detail
Customer service
Timeline
Service Technician
Exide Industries
11.2021 - Current
Service Technician
Exide Industries
11.2021 - Current
ITI - Electrician
Vivekanand Industrial Training Institute
04.2001 -