Ramon Kosarevitz
Caxias Do Sul, Rio Grande Do Sul
Summary
Dynamic professional with a proven track record as a Client Relationship Manager, excelling in customer service and problem-solving. Skilled in building strong client relationships and ensuring satisfaction. Adaptable and flexible, I effectively address challenges while maintaining a high standard of service in fast-paced environments. The gap between my experiences was during covid-19 pandemic.
Overview
6
6
years of professional experience
Work History
Airbnb Host
Self-employeed
11.2023 - Current
- Prepare the property for guest arrivals by ensuring cleanliness and restocking essential items
- Respond to guest inquiries and booking requests
- Ensure a smooth check-in process with clear communication of access instructions, property rules and local recommendations
- Adress any guest issues during stays in a professional and timely manner
Client Relationship Manager
Sicredi
07.2021 - 07.2024
- Greet and welcome customers
- Build and maintain strong, long-lasting client relationships
- Manage a portfolio of client accounts, ensuring all services are delivered and their needs are met
Sous Chef / Waiter
Goodebrothers
03.2019 - 09.2019
- Assist the Head Chef in managing kitchen operations, including food preparation, cooking, and presentation
- Maintain a clean, organized, and safe kitchen environment
- Take food and drink orders, offering menu suggestions and answering questions about menu items
Education
International Exchange Program - General English
New Zealand Language Centres
Auckland 09-2019
Bachelor - Civil Aviation
Anhembi Morumbi University
Sao Paulo, Brazil12-2018
Course - Flight Attendant
Congonhas Aviation School
Sao Paulo, Brazil12-2018
Skills
- Customer service
- Problem-solving
- Active listening
- Adaptability and flexibility
Languages
Portuguese
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Additional Information
Brazilian, single, 26 years old
Timeline
Airbnb Host
Self-employeed
11.2023 - Current
Client Relationship Manager
Sicredi
07.2021 - 07.2024
Sous Chef / Waiter
Goodebrothers
03.2019 - 09.2019
International Exchange Program - General English
New Zealand Language Centres
Bachelor - Civil Aviation
Anhembi Morumbi University
Course - Flight Attendant
Congonhas Aviation School
Similar Profiles
Bridget KingBridget King
Medicare Enrollment Specialist at Self-employeedMedicare Enrollment Specialist at Self-employeed
Kaitlyn LundbladKaitlyn Lundblad
Babysitter/ Dogsitter/ Housesitter at Self-employeedBabysitter/ Dogsitter/ Housesitter at Self-employeed
Chip PutmanChip Putman
Chip Putman Homes at Self-employeedChip Putman Homes at Self-employeed