Renata Gomes

Work History

LATAM Intra-Regional Transportation Coordinator

Johnson & Johnson

São Paulo

01.2022 - Current

Lighthouse Brazil Subject Matter Expert (SME): Monitor shipments at lanes level, flag & drive gaps remediation plan if any; Lighthouse Platforms Superuser; Support platform enhancements for latter wave implementation, Support service issues and drive to resolution; lane implementation for new lanes either as part of a tender or part of a lane change for any reason (new routing, new customer, etc.)
Stakeholder supports.
Follow SOP for lane implementation.
Managing meetings as daily hyper-care and Guarulhos site engagement, control tower’ contact matrix review, QA and Production Gateway user access due to process tests
Lane fact sheet completion, validation, and confirmation with control tower’ master data team
Local Service Provider support.
Guarulhos MedTech site engagement mapping all necessary activities first MedTech shipping point from Americas from Guarulhos to outside countries of Latam as: lead properly engaged, mapping process as-is, design "to be process"; workflow aligned under Lighthouse scope; Lane fact Sheet completion, plan of attack, LSP on-boarding, origin and destination training's.
Gateway, OTM, Control Log, E-order, GTC LFS 2.0 trained
Cadence schedule set up, KN Regional Deployment Team activated, system users identified, training executed
Partner with JNJ Deliver Quality to ensure that transport operations are managed within appropriate quality framework.
Brazil primary point of contact for sites and logistics providers to communicate issues affecting shipment flows, including but not limited to missing documentation, freight delays, quality events, and shipping receiving delays.
Provide support for event management in other geographical regions based on criticality issues.

Control Tower Coordinator

DB Schenker do Brasil

Paulo

03.2021 - 09.2021

Control Tower Coordinator manage of import and export processes being key person contact between customers and its logistics service providers for export and import shipments
KPI updates and monthly monitoring; Coordinate activities of third parties (carrier, freight forwarders, in-house); Team coordinate and collaborate to provide all necessary documents to load exports and import process
Management of weekly follow-up and planning meetings, coordination of air, sea, road import and export shipments and all demand planning involved
Requests and booking management
Green light and shipping instructions (export and import shipments)
Vendor's contact (shipowners, exporters, customers)
Issue and/or analyze documents: Invoice, Packing List, Bill of Lading, HAWB, COA, CO.
Manage active follow-up in several communication channels for all parties involved
Spreadsheet prepares of SPED Fiscal and management of other reports
Using systems: SAP; One Source Global Trade (OSGT); Citrix, Tango, Broker, Brazil customs system.
Manged over 100 shipments per month.
87% reduction in wrong documents issued
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Used analytical models and mathematical analysis to create and maintain key performance metrics.

Logistics Manager

Belarusian Potash Company, Caribbean / Pacific Latin America

Panama City

03.2012 - 09.2012

Manage of import and export processes of fertilizers, coordinate logistics process from manufacturer at Russia to all clients at Latin America and Caribbean
Manage sales contract, shipment optimization, import and export documents, market intelligence, sales support, freight negotiation, understand packaging materials requirements (operational and technical considerations)
Coordinate teams (own or outsourced) efforts for continuous performance improvement and team development, finance assessment, customer service and define standard procedures to bulk shipments
Increased review capacity loads and to check possible restrictions.
Interact and negotiate value enhancing relationships with suppliers
Performed chartering analysis of all terms before vessel's fixture to identify risks of loss or suggesting alternatives eventual reduction of costs or to increase profits (document, operational and logistics flow).
Projects: Register and classify new products (Health Certificates) and create new warehouse solutions. Negotiated with various freight companies and received annual contracts, resulting in cost savings of 43%.

Logistics Manager

Comtrend Corporation

São Paulo

04.2009 - 11.2010

Develop and aid price and cost initiatives; Prepare and execute RFQs for low complexity sourcing decisions
Manage supplier relationships and conduct negotiations with suppliers as needed
Support import shipments from manufacturer at Taiwan to Latam' clients.
Manage shipment instructions, documents and coordinating employees in other countries and supervise customs broker services and freight forwarder activities
Export shipments from South America to Shanghai and Taipei, rejected, samples and damaged shipments
Identify improvements and implementation of processes for Brazilian Customs
Identify and assist procurement implementation goals.
Check Brazil Invoices and its duties (II, IPI, ICMS, PIS, COFINS)
Managed import operations over 50 shipments monthly to internal and external stakeholders (e.g., creating performance indicators).
Aligned signed off to Manaus Free Zone and Bonded warehouse.
Primary Point of Contact for all analytical activities for category such as Business Planning, Cost Improvement Projects reporting, Supplier Base Optimization, supplier data consolidation

International Trade Specialist

Danfoss do Brasil

São Paulo

07.2008 - 02.2009

Prepare and manage related documentation for import processes
Maintain required import and export documentation in accordance with relevant laws and corporate policy, import shipments follow up, its processes (arrival and departure) as well as export documentation with objective to have savings and deliver in due time.
Identify improvements and implementation of processes for Brazilian Customs regarding tax benefits and credits.
Checking MRP analysis for issuing purchase order, on-board authorization (green light), fiscal classification checks (NCM/TECWIN), certificates, import license, contact with Freight Forwarder, shipowner’s selection, demur-rage control and customs brokers
Manage KPI and weekly routine making meetings and reports to stakeholder's and internal clients (e.g., Demand Planers, Finance, Marketing, Procurement, Sales, Warehouse) to keep going import process and making sure best accuracy to cargo delivered as supply requirements as precisely as possible to cut down on over- or under-production.
Managed new Freight Forwarder Implementation and SOP aligned.
Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
Answered inquiries and provided information to sales representatives, distributed appropriate paperwork and fulfilled quote requests to deliver excellent customer support.
Met with members to understand goals and recommend solutions to fit specific needs.
Corresponded with customers and conferred with coworkers to answer inquiries, discuss market fluctuations or resolve account problems.
Managed trades using quantitative and technological techniques.
Collaborated with senior management and business line management to identify and prioritize new concepts for development and launch.
Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
Tracked inventory shipments and prepared spreadsheets detailing item information.

Ocean Import Coordinator

Kuehne Nagel Serv. Logísticos Ltda

Porto Alegre

05.2006 - 06.2008

Coordinate sea import shipments around the world to Brazil’s ports, prepare shipment documents, customs brokers, manage break-bulk cargoes requirements.
Coordinate controlling office import processes for largest Brazilian Footwear Company, shipments from Far East to South America.
Coordinate import sea freight shipments to the large textile Brazilian Company and support acting as first point-of-contact and assistance to proceed needs from this important customer and systematizing purchase orders with Manufacturer, Shipper, Trading and Consignee.
Managed team for high performance and constant improvements and coordinates teams guiding and preparing reports to track teams at Porto Alegre, Rio Grande and Caxias do Sul Kuehne Nagel’s Offices.
Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
Established, supervised and continuously improved import process flows in conformance with rules, procedures and company policy.
Served as expert point-of-contact for internal and external questions and issues dealing with import and export operations to drive consistent communication.
Liaised with sales department to develop customer-specific import handling procedures to enhance delivery methods and improve customer satisfaction.
Supported import metrics around import functions and drove continuous performance improvements.
Followed SOPs with all customer account actions and data management to keep consistent service levels.

Foreign Trade Analyst

Midea Carrier, BR

Canoas

01.2005 - 05.2006

Issue international purchase orders (buyer in-bound and out-bound); handle import shipments and its processes from all sectors and branches.
Estimate cost reductions and savings to multi modal shipments by ocean, air and road imports.
Follow-up shipments and documentation (e.g.: Commercial Invoice, Packing List, Bill of Lading or AWB, Certificate of Analysis and Origin).
Follow-up suppliers, freight forwarders, brokers, carriers
Support import supplier development process of new items participating in new product launch meetings and assisting new develop product forecasts and production schedules together with engineering department, indicating best product description, harmonized code, logistic process and its cost analyzing feasibility of importing this new piece
Review capacity loads and to check possible constraints, monitor and anticipate production issues due to capacity, performing supplier’s follow-up, requests quotations and maintain straight follow up of break-bulk cargoes requirements, returning rejected import items, forecast planning, control payment of invoices to overseas, process improvement, FUNDAP control, Drawback and Bonded Warehouse special process
Implementation of ERP/SAP training import department.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Identified issues, analyzed information and provided solutions to problems.
Interacted with different engineering professionals on projects and initiatives.
Collaborated with on-site directors, operations managers and supervisors on engineering projects to research and investigate project requirements.
Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
Training and development Lean Manufacturing techniques.

Summary

Overview

Work History

LATAM Intra-Regional Transportation Coordinator

Control Tower Coordinator

Logistics Manager

Logistics Manager

International Trade Specialist

Ocean Import Coordinator

Foreign Trade Analyst

Education

Bachelor’s degree - Business Management, Foreign Trade

Skills

Languages

Timeline

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