Renato Delboni Costa
Area Manager
Druncondra
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
20
20
years of professional experience
11
11
years of post-secondary education
3
3
Languages
Work History
Area Manager
Zambrero Ireland
Dublin
01.2024 - Current
- Responsible for managing 11 restaurants in Ireland, overseeing sales and KPIs, providing operational support, ensuring compliance with franchisor and health inspection standards, creating action plans, overseeing openings, training managing orders, training platform support and ensuring profitability
General Manager
Zambrero Restaurant
Maynooth
03.2023 - 01.2024
- Management of daily activities including staff (recruitment, training), orders, stock control, inventory, sales, standards, forecasts, customer service, daily inspections/building maintenance management, daily cash, and daily reports
Franchise Consultant
OMIE SISTEMA DE GESTÃO ERP
Sao Paulo
01.2021 - 01.2022
- Company Overview: Franchise ERP System
- Supervised 8 franchised units, monitored daily sales and indicators (KPIs), conducted visits to accountants and customers, presented the ERP management system, and developed monthly action plans focused on leveraging opportunities and optimizing performance
- Franchise ERP System
Franchise Consultant
SESTINI LICENCIAMENTOS
Sao Paulo
01.2020 - 01.2021
- Provided operational franchise supervision for 15 stores, analyzed and monitored KPIs, controlled balance sheets, standardized layouts, implemented marketing actions, managed visual merchandising, developed strategic planning, managed orders, and controlled inventory and supplies
Manager
PubLove Hostel and Pub
01.2017 - 01.2020
- Company Overview: (Island Gardens/ London)
- Supervised and managed activities, conducted financial analysis, business planning, balance sheet and cash flow management, employee training and development, organized inventory, implemented sanitary procedures, managed purchasing, organized events, oversaw booking websites and social networks, handled customer prospecting, planned marketing strategies, and managed sales
- (Island Gardens/ London)
Regional Manager
HABIBS e RAGAZZO
Sao Paulo
01.2014 - 01.2016
- Company Overview: Fast Food
- Managed and monitored 53 franchise stores in the North and Northeast of Brazil, including team management, DRE results monitoring, cash flow management, sales actions, purchasing, logistics, marketing, complaint control, sanitation standards, and franchise network standardization
- Fast Food
Expansion Consultant/ Area Manager
DIA GROUP/Minipreço
Sao Paulo
01.2011 - 01.2013
- Company Overview: Rede Dia% - Supermarket Franchise
- Presented business model to franchise candidates, analyzed profiles and commercial points, facilitated real estate negotiations, supported new store implementations, prospected supermarket converters, monitored franchised units weekly, supervised standards and layouts, updated sanitation standards, managed inventory, analyzed DRE, monitored store financial flows, and provided operational training to franchises
- Rede Dia% - Supermarket Franchise
Expansion Consultant
CACAU SHOW
Sao Paulo
01.2009 - 01.2011
- Company Overview: Chocolate Store Franchise
- Analyzed and negotiated occupancy costs for existing and new stores, diagnosed store renovations for early performance, and reported on the development and success rate of newly opened units
- Utilized Geomarketing tools for location analysis and research
- Chocolate Store Franchise
Real Estate Agent
ASSIS NEGÓCIOS IMOBILIÁRIOS
Sao Paulo
01.2005 - 01.2008
- Generated new business opportunities, listened to customer needs, organized and conducted property viewings, negotiated offers between buyers and sellers, and coordinated with administration and marketing teams for property listings and promotions
Education
Business Management School -
Maria Trujillo Torloni
02.1994 - 12.1997
Degree in Biological Sciences -
Universidade Do Grande ABC UNIABC
02.1998 - 06.2001
Real Estate Agent Certification - undefined
CEAD
MBA - Education Management
Faculdade Metropolitana Unidas FMU
07.2008 - 01.2010
Advanced Certified Training - Marketing, Sales, Human Resources, Finance and Business
ABF (Associação Brasileira de Franchising)
Extension Course - Operation Management
Fundação Getúlio Vargas FGV
04.2013 - 06.2013
ABCQ Cellar Course - undefined
Fullers Foods International PLC
MBA - Retail and e-commerce management
Anhembi Morumbi
Brazil 10.2021 - 11.2022
Food Safety and HACCP Level 3 - undefined
ACORNSTAR
First Aid -
Qualitec
Ireland 02.2023 - 02.2024
Skills
Microsoft Office
Relationship building and management
Team development
Operations management
Controlling costs and Stock Rotation
Business development and planning
Staff training and development
Customer relationship management
Order management
Staff management
Territory management
Sales expertise
Performance management
Resource allocation
Facility inspections
Leadership skills
International Experience
. 140 countries visited, Brazilian - European - Italian Citizenship.
. Full Drive License (Brazilian and Irish)
Timeline
Area Manager
Zambrero Ireland
01.2024 - Current
General Manager
Zambrero Restaurant
03.2023 - 01.2024
First Aid -
Qualitec
02.2023 - 02.2024
MBA - Retail and e-commerce management
Anhembi Morumbi
10.2021 - 11.2022
Franchise Consultant
OMIE SISTEMA DE GESTÃO ERP
01.2021 - 01.2022
Franchise Consultant
SESTINI LICENCIAMENTOS
01.2020 - 01.2021
Manager
PubLove Hostel and Pub
01.2017 - 01.2020
Regional Manager
HABIBS e RAGAZZO
01.2014 - 01.2016
Extension Course - Operation Management
Fundação Getúlio Vargas FGV
04.2013 - 06.2013
Expansion Consultant/ Area Manager
DIA GROUP/Minipreço
01.2011 - 01.2013
Expansion Consultant
CACAU SHOW
01.2009 - 01.2011
MBA - Education Management
Faculdade Metropolitana Unidas FMU
07.2008 - 01.2010
Real Estate Agent
ASSIS NEGÓCIOS IMOBILIÁRIOS
01.2005 - 01.2008
Degree in Biological Sciences -
Universidade Do Grande ABC UNIABC
02.1998 - 06.2001
Business Management School -
Maria Trujillo Torloni
02.1994 - 12.1997
Real Estate Agent Certification - undefined
CEAD
Advanced Certified Training - Marketing, Sales, Human Resources, Finance and Business
ABF (Associação Brasileira de Franchising)
ABCQ Cellar Course - undefined
Fullers Foods International PLC
Food Safety and HACCP Level 3 - undefined
ACORNSTAR
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