RITWIK VINAY

Results-driven QA Engineer with over 6 years of experience in manual and automation testing across sectors including insurance, banking, AI, solar, and gaming. Proficient in tools such as Selenium, Playwright, Java, SQL, and API testing, with a track record of designing and executing automation frameworks that reduced manual testing efforts by 70% and accelerated regression cycles by 50%. Demonstrates expertise in the full SDLC and Agile and Waterfall methodologies, along with robust defect management practices that ensure the delivery of high-quality software. ISTQB Foundation Level certified, reflecting a commitment to enhancing test coverage, minimizing defects, and improving overall software quality through effective collaboration and continuous process improvement.

• EA Sports (March 2025 – Present) • Automated backend API testing for game player flows using Playwright, validating response payloads and improving API test coverage by 85%. • Executed functional, regression, and integration test cycles with coordinated defect management using ClickUp. • Conducted production testing ensuring zero-defect releases and collaborated directly with developers for 40% faster defect resolution.
• SCS Global Services (April 2024 – February 2025) • Tested Salesforce certificate generation processes and performed backend SQL validations for data consistency. • Mapped test cases in ClickUp and SharePoint, conducted production and API validations achieving 100% requirement coverage. • Led defect triage meetings and collaborated with development teams for rapid issue resolution.
• CIARA AI (March 2024 – April 2024) • Automated new AI-driven Salesforce features for quality validation and comprehensive testing. • Managed defect triage and production testing coordination using ClickUp for efficient tracking.
• Posigen Cloud/Service (August 2022 – March 2024) • Performed manual functional testing across critical modules, achieving 100% requirement coverage and reducing post-release defects by 40%. • Automated 85% of test cases for dynamic product catalog updates, improving inventory management and reducing stock discrepancies by 40%. • Designed and executed automated UI tests for inventory management and checkout processes, cutting manual efforts by 50% and improving order accuracy.
• TATA AIG (July 2020 – July 2022) • Led manual and automated test cycles for employee insurance systems with comprehensive coverage. • Managed XML-based API request and response validation, defect tracking, and test documentation. • Participated in Agile ceremonies including scrum meetings, retrospectives, and sprint planning. • Managed multiple Customer Requests (CR) and led team coordination for efficient delivery.
• Edelweiss (February 2020 – May 2020) • Executed HRMS test cases for employee lifecycle management, mapping requirements and defect management via MS Excel. • Performed functional testing, UI validation, and end-to-end testing of HRMS modules.
• Solidarity (August 2019 – January 2020) • Tested banking and insurance web APIs including manual and automated test execution. • Used TestLink and JIRA for test and defect management with proper defect resolution workflow.

• Successfully automated 250+ test cases reducing manual testing effort by 70%
• Improved test coverage by 85% through comprehensive automation frameworks
• Reduced production defects by 40% through effective testing strategies
• Accelerated regression testing cycles by 50% using automation tools
• Led defect triage meetings improving resolution efficiency by 30%
• Mentored junior team members on automation best practices and testing methodologies