Dynamic professional with a proven track record at work,no matter what the job, excelling in enhancing customer satisfaction and implementing process improvements. Recognized for strong organizational skills and a respectful approach, I thrive in fast-paced environments, mentoring teams to achieve operational excellence and efficiency. Committed to continuous improvement and delivering results.
Work History
Lead Closer
9 Months
Burger King | 10.2025 - Current
Collaborated with team members to enhance customer service experiences.
Assisted in maintaining inventory levels by restocking supplies as needed.
Educated new staff on operational procedures and best practices for efficiency.
Resolved customer complaints promptly, ensuring satisfaction and loyalty.
Implemented process improvements that enhanced workflow efficiency during peak hours.
Mentored junior colleagues in closing techniques, contributing to overall team success and growth.
Identified areas for process improvement within the closing department leading to enhanced efficiency, reduced errors and cost savings.
Lead Mattress Build
1 Year 4 Months
Corsicana Bedding | 06.2023 - 10.2024
Managed time efficiently in order to complete all tasks within deadlines.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Proved successful working within tight deadlines and a fast-paced environment.
Demonstrated strong organizational and time management skills while managing multiple projects.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Lead Matress Build
6 Months
Restonic Visionary Sleep | 12.2023 - 06.2024
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.