Robinson Chuma da Silva
Canoas
Summary
I am studying a Specialization in Tourism and Hospitality Management, focusing on the attitude and theoretical-practical framework of Management. I have professional experience as a Waiter. I possess effective communication skills, I am punctual, and have the ability to work in a team. I am always willing to learn and improve my skills in the tourism and hospitality sector.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant waiter
MSC CRUISES
12.2022 - 06.2024
- Passenger service taking orders to tables, cleaning and sanitizing, looking for orders in the kitchen, serving Room service, taking orders to the rooms, and assisting at the buffet with cleaning tables and replacing food
Waiter
Sheraton Porto Alegre
10.2015 - 06.2019
- Assisting guests with their needs, taking orders to the rooms, service in the lounge and restaurant, cleaning and station maintenance and reception duties relevant to my position
Bell boy
Canoas Parque Hotel
10.2012 - 07.2015
- I helped guests at the reception taking their luggage to their rooms, helped the reception with check in and check out and other functions relevant to my position
Education
Post-Degree Certificate - Hospitality And Tourism Management
Uninter
Canoas06.2025
Management process
Uniasselvi
Porto Alegre12.2017
Skills
- Customer Service5/5
- Fast Learner5/5
- Ability to Work in a Team5/5
- Advanced Communication Skills5/5
- Excellent Customer Service Skills5/5
- Communication Skills5/5
Certification
- Waiter at Senac03/2015–04/2015
- Sommelier at Instituto federal do Rio Grande do sul04/2016–08/2016
- Active English at Allie's club09/2022–Present
Languages
Portuguese Native speaker
English B2
Spanish C1
Italiano A2
References
References available upon request
Timeline
Assistant waiter
MSC CRUISES
12.2022 - 06.2024
Waiter
Sheraton Porto Alegre
10.2015 - 06.2019
Bell boy
Canoas Parque Hotel
10.2012 - 07.2015
Management process
Uniasselvi
Post-Degree Certificate - Hospitality And Tourism Management
Uninter
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