Ro'Darius Mack

Promoted occupational health and safety across university facilities by identifying hazards and recommending corrective actions.

• Conducted routine and annual inspections, documenting findings and preparing actionable reports for management.
• Performed detailed inspections of building systems, common areas, and residence halls for quality assurance.
• Identified safety hazards, including moisture issues and damaged materials affecting occupant safety.
• Responded to emergency inspection requests related to moisture, air quality, HVAC systems, and safety issues.
• Investigated indoor air quality concerns reported by university personnel, offering targeted remediation recommendations.
• Collaborated with facilities management and contractors to address deficiencies and implement effective action plans.
• Assisted in emergency planning by reviewing procedures and suggesting improvements for response effectiveness.

• Developed strategic partnerships with local organizations to enhance community outreach.
• Managed fundraising initiatives to secure financial support for programs and services.
• Oversaw program implementation to ensure alignment with organizational goals and mission.
• Advocated for community needs through public speaking and engagement efforts.
• Established communication channels for stakeholders to promote transparency and collaboration.
• Acted as an ambassador for the nonprofit organization at various conferences and public events.
• Worked closely with Board Members to ensure alignment between strategic objectives set forth by Board Members and actual outcomes achieved by nonprofit staff.

• Managed daily operations of commercial cleaning services for diverse clients.
• Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
• Developed business plan and budget to maximize profitability.
• Set pricing structures according to market analytics and emerging trends.
• Created marketing strategies to drive revenue and increase brand visibility.
• Negotiated contracts with clients for products or services rendered by the company.
• Communicated regularly with clients to assess satisfaction and address concerns.
• Resolved conflicts and issues promptly to maintain positive client relationships.
• Trained and supervised cleaning staff to ensure quality service delivery.
• Oversaw hiring process for new employees, from recruiting to onboarding training.
• Developed cleaning schedules tailored to client needs and specifications.
• Implemented eco-friendly cleaning practices to promote sustainability initiatives.
• Ensured compliance with safety standards and regulations in all cleaning procedures.

• Supported fieldwork by conducting permitting, inspections, groundwater sampling, and soil sampling to ensure compliance with environmental regulations.
• Applied proper PPE and followed procedures to minimize chemical exposure during daily tasks, enhancing safety in the workplace.
• Verified proper installation of irrigation systems for residential and commercial customers.
• Repaired and maintained valves on diverse irrigation system models.
• Installed irrigation systems and tested components to demonstrate proper functionality.
• Installed and programmed clocks, timers and rain sensors to maintain proper irrigation levels and reduce water waste. parts.
• Operated portable pipes and ditch systems to irrigate soil.
• Evaluated technician work for accuracy and provided constructive feedback to resolve issues, improving overall operational quality.
• Supervised and guided repair and installation projects in collaboration with management.

• Established and maintained positive relationships with residents, physicians, hospital staff, patients and families.
• Coordinated with healthcare professionals to develop and implement rehabilitation programs.
• Set long and short-term goals for therapeutic services that promoted patient progress.
• Managed multiple cases daily in a fast-paced environment.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Led initiatives to enhance work processes and trained team members to ensure consistent quality.
• Planned and completed group projects, working smoothly with others.
• Maintained updated knowledge through continuing education and advanced training.

• Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
• Answered phone calls and welcomed visitors to the office.
• Greeted visitors or callers to handle questions or direct to appropriate staff.
• Monitored calendars and scheduled appointments based on availability and established load limits.
• Organized files, developed spreadsheets, faxed reports, and scanned documents to enhance organizational workflow.
• Maintained and updated filing, inventory, and database systems, ensuring accurate and accessible information.
• Maintained business records by updating customer information.
• Monitored office supply levels and placed orders to maintain stock.
• Performed regular checks of office inventory to assess stock levels. and requested restock of supplies.
• Collected and coded various documents to prepare for filing, storage and processing.
• Reviewed files, records and other documents to obtain information or respond to requests.