Professional with experience in Supply Chain Management, Import & Exports, NPI (New Product Introduction), Logistics Projects, Foreign trade, Customer Care and Transport Management. High focus on answering demands from internal and external customers with high assertiveness and speed. Develop tools and process which helps the organization to improve processes and productivity. Strong business mindset for achieving goals and targets combined with the ability to manage teams, projects and initiatives simultaneously. Great communication and presentation skills.
Responsible for the Supply Chain for Decorative Paints Brazil & Bolivia, including Inventory management, SLOBs, Production Plan, S&OE's and correlative activities.
Improved operational efficiency, OTIF, stakeholders relationship and business results.
Responsible for Commercialization within the Supply Chain. Manage all NPIs (New Product Introduction) in South America including projects management, inventory's, Capex, SLOB's and products introduction activities.
Successfully implemented the introduction of new products in the region for the past 4 years boosting company profit, reducing NPI average total time, reducing scrap and SLOB costs.
Lead the South America Supply Chain Raw Material & Packaging crisis committee, managing risks related to pricing and shortage for the supply of packaging materials and raw materials in South America.
Reduced in more than 50% the quantity of impacts in production due to lack of Raw Materials avoiding millions in sales loss.
Structured a Crisis Management procedure facilitating stakeholders decision making.
Identified opportunities to allow the Supply Chain Manager adjust inventory policies to avoid future crisis.
Lead Commercialization projects for Supply Chain in all manufacturing sites of the company inside South America.
Structured the department creating great relationship with all correlated areas, drastically reducing the projects lead-times.
Created procedures for Capex, decision making and Project Management
Conduct projects inside Import & Export, Customs and Foreign Trade, Customer Care and Transport Management organizations in South America.
Improved Customer Experience and Customer Satisfaction through projects (+20 NPS improvement)
KPI`s develop and control for South America, including improving performance - CRM and NPS evaluation and control.
Process improvements in all operations using Continuous Improvement methodologies.
Import and Export management for many different business units inside BASF organization.
Critical analysis of all import and export needs end to end.
Follow-up with business areas and internal/external partners providing solutions for optimizing operations
Contact with projects to continuously improve operations
Contact with suppliers all over the glove to ensure business continuity