Rodrigo Vianna Ferreira
Rio de Janeiro
Summary
Dynamic marketing professional with a proven track record at Exquina Gastrobar, excelling in customer relations and team leadership. Expert in project management and business operations, I enhanced brand awareness and client satisfaction through innovative marketing strategies, resulting in increased repeat business and referrals. Skilled in fostering relationships and driving team performance.
Creation of Exquina Gastrobar, in which in three years has opened up three units shows the experience in strategic growth, customer relation and building a strong brand.
Overview
12
12
years of professional experience
Work History
Owner /Senior Marketing Manager
Exquina Gastrobar
11.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Owner /Head Creative Director
AllBlue Comunicação
02.2015 - 03.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed creative team of designers, copywriters, and photographers to deliver high-quality content for various marketing channels.
- Mentored junior creatives on best practices for design, copywriting, and project management to foster professional growth within the team.
- Monitored industry trends to keep creative materials fresh and engaging.
- Nurtured strong relationships with clients by consistently delivering exceptional work that met their objectives, leading to repeat business opportunities.
- Oversaw implementation of editing, color correction and other post-production processes.
- Directed photo shoots for print and digital media, reviewing each element against client standards and expectations.
Videographer
Sports Information - Fresno Pacific University
01.2013 - 07.2013
- Produced videos according to client specifications, including desired length, style and pace.
- Operated cameras, lighting equipment, and audio gear proficiently to produce high-quality footage in various environments.
- Used FCPX, After effects to edit footage into correct order and add effects.
- Developed creative approaches to video production to create unique and engaging content.
- Filmed athletic events on Campus.
- Enhanced video production quality by utilizing advanced editing techniques and software.
Videographer
The Syrinx Newspaper- Fresno Pacific University
01.2013 - 05.2013
- Produced videos according to client specifications, including desired length, style and pace.
- Operated cameras, lighting equipment, and audio gear proficiently to produce high-quality footage in various environments.
- Developed creative approaches to video production to create unique and engaging content.
- Collaborated with other production team members for successful completion of projects.
Education
Bachelor of Arts - Communication - Multimedia Production
Fresno Pacific University
Fresno, California12-2013
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Operations management
- Business management
- Marketing
- Business marketing
- Product branding
- Decision-making
- Team leadership
Languages
English
Bilingual or Proficient (C2)
Portuguese
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)
Timeline
Owner /Senior Marketing Manager
Exquina Gastrobar
11.2021 - Current
Owner /Head Creative Director
AllBlue Comunicação
02.2015 - 03.2022
Videographer
Sports Information - Fresno Pacific University
01.2013 - 07.2013
Videographer
The Syrinx Newspaper- Fresno Pacific University
01.2013 - 05.2013
Bachelor of Arts - Communication - Multimedia Production
Fresno Pacific University
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