Romney Oliveira Albanez

Despachante Aduaneiro

Autonomo

Campinas - SP

01.1996 - 12.2021

Collaborated with carriers, warehouse operators, and freight forwarders to expedite shipments and resolve issues.
Leveraged knowledge of duty drawback programs to help clients recover funds from overpaid tariffs or taxes on import e export.
Implemented pre-clearance strategies to ensure seamless transit of goods through customs checkpoints.
Improved shipment processing times by maintaining open communication lines between various parties involved in international trade transactions.
Reduced brokerage fees for clients through diligent tariff classification research and verification.
Determined harmonized tariff classifications by referencing tariff schedules outlined by national and international government officials.
Increased client satisfaction by providing timely and accurate shipment updates and documentation assistance.
Verified rejected cargo and advised on steps to take for avoiding repeat denial.
Calculated daily exchange rates and taxes due for goods and commodities.
Maintained customer bond and power of attorney records in case of emergencies.
Kept up-to-date with industry trends by attending conferences, seminars, and workshops related to global trade operations.
Provided expert advice on Brazilian laws, describing government requirements for transporting imported goods.
Lawfully cleared merchandise through customs per client and government requirements.
Stayed abreast of regulatory changes impacting customs enforcement and other import-impacted agencies.
Lead facilitator for customer issue resolution related to service performance and cargo issues.
Identified and gathered commercial and international data, documents and rulings upon clients' requests.
Tracked and monitored incoming transportation weight and volume forecast data for accuracy.
Provided colleagues and direct reports with management and performance reviews.
Reviewed international and domestic invoices for Air and Sea cargo shipments.
Provided top-notch customer service through attention to detail, quick response times, and expert advice on import/export matters.
Trained junior brokers on industry best practices, enhancing the overall team''s knowledge base and efficiency.
Developed strong relationships with clients, fostering trust in our expertise as a customs broker.
Optimized internal record-keeping systems, making it easier for team members to track and manage client files efficiently.
Managed import documentation, guaranteeing accurate submissions to government agencies.
Assisted clients in navigating complex trade agreements to minimize duties paid on imported goods.
Elevated staff performance by conducting regular training sessions on new customs regulations and best practices.
Streamlined the customs clearance process by implementing efficient procedures and protocols.
Conducted regular audits of internal processes to identify areas for improvement within the brokerage department.
Negotiated contracts with service providers to lower transportation costs for customers without sacrificing quality or speed of delivery.
Monitored changes in import/export laws and regulations, ensuring company-wide compliance at all times.
Spearheaded the implementation of a new software system for tracking shipments more effectively.
Researched and prepared product cost and trade compliance reviews for clients.
Prepared and processed import and export documentation according to customs regulations, laws or procedures.
Followed SOPs with all customer account actions and data management to keep consistent service levels.
Maintained up-to-date knowledge of US customs regulations and international trade laws.
Tracked shipments processing through customs and other agencies and obtained clearances.
Coordinated with shipping and transport companies on behalf of clients.
Developed and maintained relationships with customs brokers, freight forwarders and customers.
Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
Obtained necessary import and export licenses and permits for shipments.
Advised customers on transportation options, types of carriers or shipping routes.
Insured cargo against loss, damage or pilferage.
Applied standard tables and knowledge of law to calculate duty and tariff payments of each shipment.
Reviewed and signed documents on behalf of clients in line with power of attorney limitations.

Summary

Overview

Work History

Despachante Aduaneiro

Education

Superior - Gestão De Pequenas E Medias Empresas

Skills

Timeline

Superior - Gestão De Pequenas E Medias Empresas

Despachante Aduaneiro

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