Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Publications
Recommendations
Timeline
Generic

Ruan Cardinas Roque

São Paulo

Summary

With over 10 years of experience in Supply Chain, Logistics, Foreign Trade, Export, Fraud Intelligence, Banking Operations, Projects, Processes, Continuous Improvement, Payment Methods, and Business Intelligence, I am a versatile professional passionate about driving results. I have strong skills in data analysis, project methodologies implementation, and advanced tools for process optimization, as well as expertise in creating impactful KPIs and dashboards.


Currently, I am a Project Management Specialist from USP and a Lean Six Sigma Black Belt from EDTI. My continuous commitment is to enhance my leadership skills, deepen my expertise in data analysis tools, strengthen my capability in data visualization, and refine project methodologies for application in my areas of expertise.


I am seeking challenging opportunities in Supply Chain, Logistics, Projects, Continuous Improvement, and Innovation, where I can apply my experience and passion for driving positive changes and delivering exceptional results.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Analytics & Transformation Project Analyst

Mercado Pago
09.2022 - Current
  • Conducting detailed analyses and diagnostics in strategic projects.
  • Planning, executing, and supervising agile practices, design thinking, and continuous improvements.
  • Leading or actively participating in strategic projects throughout the LATAM region.
  • Developing content and conducting training in management methodologies.
  • Guiding complex projects, directing them towards goals and results.
  • Encouraging the search for relevant data and automation of routines.
  • Managing operational data through Data Flow and feeding tables in BigQuery and AWS.
  • Developing and configuring KPIs and Shared Services.
  • Ensuring project governance and managing project portfolios.
  • Communicating timelines, scope, and schedules.
  • Defining Epics, Features, and Stories, and planning and monitoring Sprints.
  • Presenting executive reports to stakeholders and managing risks in critical projects.

Sr Fraud Intelligence & Analytics Project Analyst

Mercado Livre
11.2021 - 08.2022
  • Conducting complete processes of scenario analysis and diagnosis.
  • Leading or actively participating in strategic projects across the LATAM region.
  • Planning, executing, and guiding the implementation of agile management, continuous improvement, and design thinking rituals.
  • Developing content and conducting training in management methodologies.
  • Guiding complex improvement, design, and process projects.
  • Stimulating the identification of the need for relevant data and automation of routines.

Continuous Improvement Analyst

Carrefour
06.2021 - 10.2021
  • Responsible for detailed process mapping in the company's logistics units.
  • Development of mappings for current (As Is) and desired future (To Be) processes.
  • Creation of detailed procedures in the Supply Chain area.
  • Analysis of systemic developments to optimize processes.
  • Development and implementation of strategic projects for internalization of logistics operations.
  • Project management for operational expansion.

Process and Project Analyst

Carrefour
09.2020 - 06.2021
  • Thorough mapping of processes and necessary project changes.
  • Coordination and involvement with all relevant areas.
  • Structuring and effective conduct of Change Management in Logistics Units.
  • Elaboration of the project's business case.
  • Execution and analysis of reports to define, generate, evaluate, monitor, and report performance indicators.

Stata Instructor

Stata
07.2020 - 11.2020
  • Private instruction in Stata 16 for more than five students, training them in the use of the tool.
  • Training covering advanced skills in data extraction, transformation, loading, and treatment.

Continuous Improvement and Ops Excellence Analyst

GPA
06.2020 - 08.2020
  • Thorough analysis to identify opportunities for Elimination, Simplification, Centralization, and Automation of processes.
  • Efficient identification of problems in processes and identification of underlying root causes.
  • Mapping, modeling, and strategic redesign of processes.
  • Development and implementation of strategic projects for internalization of logistics operations.

Junior Planning and Continuous Improvement Analyst

Centauro
03.2019 - 06.2020
  • Active participation in Distribution process improvement projects.
  • Creation and definition of dashboards and management indicators in Power BI.
  • Daily automation of reports using Stata and Powershell.

Junior Production Planning and Control Analyst

RD
06.2018 - 03.2019
  • Responsável pela gestão diária do ressuprimento para a operação.
  • Prestação de suporte aos operadores em questões operacionais.
  • Criação de KPIs para avaliar e melhorar a produtividade nas áreas de armazenagem, movimentação e ressuprimento.
  • Participação ativa em projetos de melhoria relacionados ao ressuprimento e balanceamento do Centro de Distribuição (CD).
  • Proposição e implementação de medidas para aprimoramento contínuo das atividades.

Foreign Trade Transportation Analyst

Cena 5
05.2017 - 08.2018
  • Responsible for accurately and efficiently entering sales orders into the department's system.
  • Daily monitoring of orders, considering the lead time of the entire production cycle and the delivery deadline specified in contracts.
  • Development of cyclic turnover reports for approximately 20 SKUs.
  • Monitoring of lead time for inventory in transit.
  • Entry of tracking codes into the system and tracking of all deliveries.

Logistics Intern

CTrends BPO
08.2016 - 03.2017
  • Responsible for receiving and verifying SKUs, ensuring correct data entry into the ERP system.
  • Identification and deactivation of specific SKUs in the ARS system.
  • Management of SKU movement and storage, optimizing warehouse space and efficiency.
  • Sorting products according to the Picking List and packing all SKUs.

Logistics and Export Assistant

Maanaim Export Group
04.2014 - 08.2016
  • Plan and coordinate the transportation of goods.
  • Prepare and verify export documentation (invoices, bills of lading, packing lists, certificates, etc.).
  • Monitor and manage the inventory of products for export.
  • Oversee customs clearance processes.
  • Track and monitor shipment status.
  • Maintain communication with customers regarding shipment status.
  • Analyze transportation data and prepare performance reports.
  • Keep organized records of logistics operations.
  • Ensure compliance with environmental and sustainability regulations.

Education

MBA - Project Management

University of Sao Paulo
Sao Paulo - SP, Brazil
01.2022

MBA - Business Logistics And Supply Chain

Ninth of July University - UNINOVE
Sao Paulo - SP, Brazil
06.2019

Logistics Technology - Logistics And Supply Chain

Ninth of July University - UNINOVE
Sao Paulo - SP, Brazil
01.2018

Skills

    Logistics management

    Project Management

    Lean Manufacturing

    Microsoft Excel

    Power BI

    Lean Six-Sigma

    Processes Management

    Strategic planning

    Bigquery

    Agile Methodologies

    Supply Chain

    Systemic View

Certification

  • ICS - Excel Essentials, Impact Trainings
  • ICS - Excel Advanced, Impact Trainings
  • ICS - Power BI 2016 Essentials, Impact Trainings
  • ICS - SQL Server 2016 Requirements, Impact Trainings
  • ICS - SQL Server 2016 Essentials, Impact Trainings
  • White Belt in Lean Six-Sigma, School EDTI
  • Yellow Belt in Lean Six-Sigma, School EDTI
  • Green Belt in Lean Six-Sigma, School EDTI
  • Black Belt in Lean Six-Sigma, School EDTI
  • Python 2 Requirements, Alura Courses
  • Tableau Desktop Certified, Alura Courses
  • Fraud Prevention and Documentscopy, Acert - Consulting, Advisory and Training
  • Digital Fraud, Acert - Consulting, Advisory and Training
  • Data Driven Decision Making, Capability Building
  • Problem Solving, Capability Building

Languages

Portuguese
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)
English
Beginner (A1)

Affiliations

  • Regional Administration Council of São Paulo - CRA-SP
  • Project Management Institute - PMI

Publications

  • Ruan, C.R. (2024). Satisfaction of Project Teams Led by the Baby Boomer and Millennial Generations (VERSION_1). Zenodo. https://doi.org/10.5281/zenodo.11968570


  • Cardinas Roque, R. (2024). PROVIDE THE MAIN CHARACTERISTICS IN DISTRIBUTION PROCESSES (VERSION_1). Zenodo. https://doi.org/10.5281/zenodo.12118351


  • Cardinas Roque, R. (2024). ANALYSIS OF TRANSPORTATION COSTS AT A WHOLESALER (VERSION_1). Zenodo. https://doi.org/10.5281/zenodo.12054519

Recommendations

Kelvin Bitencourt

Marketing & Comunicação | Marketing Strategy 

On January 10, 2024, Kelvin worked with Ruan, but at different companies.

Recommendation: Ruan and I have been collaborating for a few years. He is an excellent professional, always willing to assist the team and share more efficient methods.


Wemerson Lima
Risk & Fraud Prevention LATAM Analyst at GetNet Brasil
On October 16, 2022, Ruan was senior to Wemerson,
Recommendation: I had the opportunity to work alongside Ruan for a few months, it was a very enriching opportunity for my career. All his knowledge, relationships and communication were indispensable throughout our work together. Ruan has great teaching skills, and was always available to help when asked, a complete professional who left a great legacy during the time I was able to work with him.


Nilson Malins
Project Consultant at Carrefour Brasil
On November 5, 2021, Nilson worked with Ruan on the same team
Recommendation: I had the pleasure of working directly with Ruan on two occasions and he proved to be an extremely dedicated, focused and dynamic professional. On both occasions, he demonstrated a tireless pursuit of excellence in delivery and professional development
(qualifications, MBA, courses, training, among others). In addition, he is an employee committed to the company's goals, leadership guidelines and, above all, very helpful and proactive. He has a great ability to identify opportunities, propose improvements, seek solutions and resolve conflicts creatively, simplifying processes and enhancing results.


Caio Henrique Roldão Macuco
Project Manager at Carrefour Brasil
On May 27, 2021, Caio Henrique was directly supervising Ruan
Recommendation: Dedicated, proactive, intelligent professional with enormous potential. He combines technical skills with good communication, good interpersonal relationships and ability to work in a team. He is open to new things, acts as a leader, bringing innovations to the area and making consistent deliveries.


Renê Rodrigues de Lima
Commercial Planning Specialist at Centauro
On August 6, 2020, Renê was directly supervising Ruan
Recommendation: I worked directly with Ruan for 6 months and indirectly for a little over 1 year and I saw in him a professional committed to the evolution of the process through designed processes and tools that facilitated the operation and analysis of the team as a whole. Great professional, good luck


Gustavo Barbosa
Commercial Planning Manager at Centauro
On June 10, 2020, Gustavo worked with Ruan on the same team
Recommendation: Hello! I worked with Ruan for a whole year and we faced calm waves and moments of extreme difficulty. Always very dedicated and with a tremendous ease of understanding and learning. Technically out of the curve.


Bárbara Cristina Pereira
Data Product Manager at Grupo SBF
On June 10, 2020, Bárbara Cristina supervised Ruan directly
Recommendation: Ruan is a restless professional, always seeking to improve himself, taking courses with or without certification just to learn and be able to apply them in the field. As Ruan's Manager for almost a year, it was a pleasure to see his growth and everything he contributed to the field. He has great analytical power and is able to automate reports, optimizing time on a daily basis and focusing on achieving best practices to ultimately serve the customer.


Tharsys Laet
Head of S&OP at SoluBio
On June 9, 2020, Tharsys worked with Ruan but on different teams
Recommendation: I worked with Ruan Cardinas for a short time, never directly, but we maintain a close professional relationship and what I can say about him is his undoubted professionalism, dedication and kindness, rare soft skills. He is a professional who is always seeking to learn and improve, and can bring harmony and technical expertise to any team he finds himself on.


Sandro OliveiraSandro Oliveira
Commercial Planning Coordinator at Centauro
On April 13, 2020, Sandro worked with Ruan on the same team
Recommendation: Ruan is a very dedicated professional who does not shy away from challenges. Always updating himself and studying with constant evolution! He works with a focus on results, working very well as a team.


Giuliana MarjoriGiuliana Marjori
Project Coordinator at Grupo SBF
On April 13, 2020, Giuliana was working with Ruan but on different teams
Recommendation: I had the pleasure of working with Ruan on a few projects at Centauro, and it was a great surprise to see his growth and development. Ruan has no limitations, listens patiently and attentively to the tools and processes that add value to the business, studies and develops in order to manage his work and routine, and actively collaborates with insights from peers. With excellent interpersonal skills, he moves easily between areas and all hierarchical levels. He values the integrity of everyone around him and always proposes improvements to routines thanks to his extensive knowledge of programming and continuous improvement. It is an honor to have worked with Ruan, and I certainly hope we can work together again.


Cyro José Tavares de Souza
Data & Analytics Sr Manager at Unilever
On April 12, 2020, Cyro José mentored Ruan
Recommendation: Ruan is a professional who, in addition to his technical knowledge and experience, demonstrates two qualities that I consider extremely important: determination and accelerated learning. He is a collaborator who seeks to combine theory and practice whenever challenges arise. Thank you for the time we worked together, and congratulations on your growing development!


Lucas Mori LaraLucas Mori Lara
Strategy & Operations Consultant at Tim Brasil
On January 28, 2020, Lucas worked with Ruan on the same team
Recommendation: Ruan is an excellent professional, extremely committed and eager to learn. He showed maturity in the face of challenges, performed his duties efficiently, effectively and effectively, always implementing his technical knowledge, in which he surprised everyone, creating support tools focusing on results and management vision. I hope to continue being part of teams with you!


Renan Moreira Lopes
Project Manager at Mais Foco
On October 16, 2019, Renan Moreira supervised Ruan directly
Recommendation: To define Ruan, just two words are enough: proactivity and curiosity. In the short time we worked together, it was clear that he has great analytical skills, enjoys learning and is extremely focused on the department's goals, helping everyone around him effectively. He has emotional intelligence to deal with the most diverse profiles and works very well under pressure. He has a great ability to create and model processes. I believe this will be his main skill in the future.


Alessandro Sampaio
Logistics Operations Manager at RD
On April 22, 2019, Alessandro directly supervised Ruan
Recommendation: Excellent professional, who helped me develop productivity monitoring spreadsheets and reports to improve operational monitoring. Dedicated and very competent.

Timeline

Senior Analytics & Transformation Project Analyst

Mercado Pago
09.2022 - Current

Sr Fraud Intelligence & Analytics Project Analyst

Mercado Livre
11.2021 - 08.2022

Continuous Improvement Analyst

Carrefour
06.2021 - 10.2021

Process and Project Analyst

Carrefour
09.2020 - 06.2021

Stata Instructor

Stata
07.2020 - 11.2020

Continuous Improvement and Ops Excellence Analyst

GPA
06.2020 - 08.2020

Junior Planning and Continuous Improvement Analyst

Centauro
03.2019 - 06.2020

Junior Production Planning and Control Analyst

RD
06.2018 - 03.2019

Foreign Trade Transportation Analyst

Cena 5
05.2017 - 08.2018

Logistics Intern

CTrends BPO
08.2016 - 03.2017

Logistics and Export Assistant

Maanaim Export Group
04.2014 - 08.2016

MBA - Project Management

University of Sao Paulo

MBA - Business Logistics And Supply Chain

Ninth of July University - UNINOVE

Logistics Technology - Logistics And Supply Chain

Ninth of July University - UNINOVE
Ruan Cardinas Roque