Samuel Alfaro
Philadelphia
Summary
Results-driven Distribution Supervisor with expertise in inventory management, safety monitoring, and performance evaluation. Proven success in leading diverse teams to achieve operational excellence and enhance customer satisfaction.
Overview
29
29
years of professional experience
Work History
Distribution Supervisor
HD Supply
Levittown PA & Burlington NJ
05.2021 - 04.2026
- Lead a team of 25+ associates responsible for picking, staging and loading orders
- Construct and enact production metrics based on time studies conducted in partnership with hourly associates
- Develop a diverse pipeline of talented associates to fill key roles
Assistant Store Manager
The Home Depot
Philadelphia PA
09.2013 - 04.2021
- Direct a team of 5+ department supervisors to drive sales and deliver customer service
- Execute Company plays to deliver excellent customer service
- De-escalate customer and associate interactions, providing solution-based support toward an equitable resolution
- Lead a diverse group of associates through a fluid retail environment
- Drive a work-safe mentality in a working warehouse to ensure customer and associate safety
General Manager
Kentucky Fried Chicken
Philadelphia PA
09.1997 - 09.2013
- Oversee 22 employees
- Review profits and statement of Income
- Manage daily cash flow
- Prepare payroll for corporate
- Responsible to Interview, hire and train employees
- Supervise preparation of food
- Require to open and close facility independently
- Maintain/Order inventory and supplies
- Provide outstanding customer service
Education
No Degree - Accounting/Business Management
LaSalle University
Philadelphia, PaHigh School Diploma -
Cardinal Dougherty High School
Philadelphia, PA06-1994
Skills
- Shipping and receiving
- Warehousing operations
- Building relationships with key stakeholders
- Excel, Power Point, Google, Word
- Safety monitoring/Conflict Resolution
- Inventory management
- Quality assurance
- Performance evaluation
- SAP
- Customer service
- Multitasking/Shift Planning
- Workshops/Staff Development
- Budget/Policies/Data Analysis/Decision-Making
- Fluent in English and Spanish
- Verbal and written communication
Timeline
Distribution Supervisor
HD Supply
05.2021 - 04.2026
Assistant Store Manager
The Home Depot
09.2013 - 04.2021
General Manager
Kentucky Fried Chicken
09.1997 - 09.2013
No Degree - Accounting/Business Management
LaSalle University
High School Diploma -
Cardinal Dougherty High School