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Associate Principal Engineer

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As an adaptable software professional with over 20 years of experience in IT governance, service delivery, and customer-facing initiatives, I am passionate about driving impactful outcomes through thoughtful project execution. I thrive on collaborating with executives and cross-functional teams to enable business transformation and elevate customer experiences. With a strong focus on leveraging AI insights to streamline operations and increase satisfaction, I am deeply committed to building meaningful customer relationships, fostering long-term value, and contributing to sustained client and business success.

I am an experienced RPA Developer with 4 years of hands-on experience in building and supporting automation solutions using UiPath and Power Automate. I have a strong background in both development and production support, successfully automating complex business processes, optimizing workflows, and resolving issues in live environments to ensure operational stability. I am detail-oriented and have a problem solving mindset, passionate about using RPA to drive efficiency, and I am seeking to contribute to a forward thinking organization that values innovation and offers opportunities for long-term growth and advancement.

Successful Operations Executive with 15+ years with experience in Forward and Reverse Logistics, Operations Transformation, Supply. and both Operations and IT Engineering. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Large scale automated distribution center design, program management, procurement, and implementation experience.

Innovative Automation Specialist experienced in RPA technologies and software development across multiple domains. Developed and deployed over 50 bots while managing project documentation and securing approvals, resulting in improved efficiency and reduced labor costs. Focused on delivering cost-effective automation solutions that meet compliance and security requirements, enhancing system reliability and team communication.

Samuel Alves Gouvêa

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Bachelor of Science - Civil Engineering

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Bachelor of Science - Civil Engineering

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