Samuel Karara
Manchester
Summary
Dynamic sales professional with a proven track record at Tommy Hilfiger, excelling in customer service and cash handling. Leveraged teamwork and problem-solving skills to boost sales and enhance customer satisfaction. Adept at building relationships and maintaining brand standards, driving repeat business, and achieving sales goals. Recognized for exceptional communication and a calm demeanor in high-pressure environments.
Overview
3
3
years of professional experience
Work History
Sales Associate
Tommy Hilfiger
01.2025 - Current
- Assisted customers with product selection and provided exceptional service to enhance the shopping experience.
- Resolved customer inquiries and complaints promptly to maintain high satisfaction levels.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained visual merchandising standards to promote brand identity and drive sales.
- Processed transactions accurately using point-of-sale systems, ensuring smooth checkout operations.
- Collaborated with team members to achieve daily sales goals and improve overall store performance.
Online Grocery Associate
Walmart
12.2023 - 11.2024
- Processed online grocery orders efficiently, ensuring accurate selection of items for customers.
- Assisted in maintaining inventory levels, organizing stock for optimal accessibility and efficiency.
- Collaborated with team members to enhance order fulfillment timelines and improve customer satisfaction.
- Utilized Walmart's inventory management systems to track product availability and restocking needs.
- Trained new associates on operational procedures and best practices for online order processing.
- Monitored product quality, addressing discrepancies to uphold company standards in customer service.
- Provided support during peak shopping periods by adapting quickly to changing demands and workflows.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
Front End Associate
Hannaford Supermarket
03.2023 - 12.2023
- Assisted customers with product inquiries and selection, enhancing overall shopping experience.
- Maintained clean and organized checkout areas, ensuring compliance with safety standards.
- Processed transactions accurately using point-of-sale systems, minimizing wait times for customers.
- Collaborated with team members to restock shelves efficiently during peak hours.
- Resolved customer complaints promptly, fostering a positive store environment and customer loyalty.
- Implemented merchandising strategies to optimize product visibility and accessibility in-store.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Marketing
Plymouth State University
Plymouth, New Hampshire06-2029
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Cash handling
- Verbal/written communication
- Friendly and outgoing
- Calm demeanor
- Listening skills
Timeline
Sales Associate
Tommy Hilfiger
01.2025 - Current
Online Grocery Associate
Walmart
12.2023 - 11.2024
Front End Associate
Hannaford Supermarket
03.2023 - 12.2023
Marketing
Plymouth State University