Sarah Lindor
Moncton - New Brunswick
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista Trainer
Starbucks Brazil
07.2018 - Current
- Enhanced customer satisfaction by providing high-quality espresso and coffee beverages.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Boosted company reputation by maintaining clean, efficient, and inviting café environment.
- Streamlined workflow processes for better customer service and reduced wait times.
- Developed customized training programs tailored to individual barista needs and skill levels.
- Increased employee retention by fostering positive, supportive work atmosphere.
- Assisted in menu development, incorporating seasonal flavors and trends for unique beverage offerings.
- Trained and mentored 10 new personnel hired to fulfill various roles
Education
High School Diploma -
Public School Teacher Luiz Gonzaga Pinto E Silva
São Paulo - Brazil12.2015
Skills
- Health Codes Compliance
- Leadership Experience
- Training Materials
- Employee Performance Management
- Coffee Expertise
- Training Program Development
- Staff Coaching
- Sales Expertise
- Recipe Creation
- Product knowledge
- Milk steaming
- Interpersonal communication
- Visual merchandising
Certification
Coffee Specialist
Languages
English
Upper intermediate (B2)
Portuguese
Bilingual or Proficient (C2)
Timeline
Barista Trainer
Starbucks Brazil
07.2018 - Current
High School Diploma -
Public School Teacher Luiz Gonzaga Pinto E Silva
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