Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Scott Gervais
Open To Work
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Scott Gervais

Cape Coral,SP

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Sales ExecutiveFlorida Sales & Territory ManagerRegional Sales ManagerTerritory ManagerStore Manager

Location Preference

RemoteHybridOn-Site
Location: Cape Coral, SP, Florida
Open to relocation: Yes

Important To Me

Career advancementHealthcare benefitsWork from home optionPaid sick leave401k matchStock Options / Equity / Profit SharingWork-life balanceCompany CultureTeam Building / Company Retreats

Summary

Results-oriented Sales Management professional with over 25 years of experience in driving profitability and customer satisfaction. Expertise in fostering collaboration among diverse teams and implementing effective sales strategies that enhance market expansion and revenue growth. Seeking a Sales, Regional, or Territory Manager role to leverage skills in developing high-performing teams and achieving organizational goals.

Overview

1
1
Certification
40
40
years of professional experience

Work History

Sales Executive

Everglades Equipment Group
Fort Myers, FL
09.2015 - Current
  • Identified market trends and opportunities to drive strategic sales initiatives.
  • Developed and maintained strong relationships with clients to enhance customer loyalty.
  • Conducted in-depth product demonstrations, effectively showcasing features and benefits to clients.
  • Collaborated with cross-functional teams to optimize product offerings and service delivery.
  • Negotiated contracts with clients, ensuring mutually beneficial terms while maximizing revenue potential.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Participated in industry trade shows to represent company and generate valuable leads for future business growth.

Florida Sales & Territory Manager

Lawn Equipment Enterprises
Waycross, GA
01.2011 - 05.2015
  • Manage a portfolio of 78 Commercial and Residential accounts selling Walker Mowers, Worldlawn Power Equipment, Ingersoll Walk Mowers, Ecolawn Top Dressers, and Turf Teq.
  • Achieved $2.1 million annual revenue (2014).
  • Ranked Top 2% Sales - Southeast Region.
  • Exceeded annual quota by 40% in 2013.
  • Addressed customer inquiries regarding products, pricing, and availability to enhance customer satisfaction.
  • Planned, created, and delivered sales promotions and presentations to drive engagement and interest.
  • Attended industry trade shows and sales conferences to network and identify new market opportunities.
  • Skilled in cold-call sales and presentation sales.
  • Wrote, proofed, and edited sales proposals and correspondence to ensure clarity and professionalism.
  • Negotiate details of contracts and payments.
  • Prepare sales contracts and order forms.
  • Skilled in resolving customer service issues, technical problems and finding “Win Win” solutions.

Service Manager

Sarlo Power Equipment
Ft. Myers, FL
04.2010 - 12.2010
  • Sales and service of commercial and residential equipment.
  • Delivered customer service, handled shipping/receiving, conducted repairs, troubleshot issues, and processed warranties.
  • Proposed method changes to enhance accuracy, efficiency, and responsiveness in Customer Service Department.

Technical Service Advisor & Customer Support Representative

Briggs & Stratton Yard Power Products
McDonough, GA
04.2008 - 10.2009
  • Delivered dealer and customer support for technical, sales, service, parts, and warranty-related issues across brands including Snapper, Snapper Pro, Ferris, Simplicity, Giant-Vac, Allis Chalmers, and John Deere Mowers.
  • Authorized warranty claims, processed warranty returns, and conducted parts look-up.
  • Diagnosed and repaired electrical and hydraulic systems on equipment.
  • Resolved customer complaints and concerns through effective verbal communication and negotiation, enhancing customer satisfaction.
  • Handled 100 inbound and outbound technical support calls daily, ensuring timely assistance and issue resolution.
  • Responsible for warranty authorization, processing warranty claims, warranty returns and parts look-up.
  • Troubleshot repairs, electrical and hydraulics.

Gas Engine Repair Instructor

Golden Gate High School
Naples, FL
01.2006 - 03.2008
  • Instructed students in Gas Engine Repair over a four-year curriculum.
  • Developed and implemented engaging curriculum aligned with state standards.
  • Facilitated differentiated instruction to meet diverse student learning needs.
  • Coordinated assessments to evaluate student progress and inform instructional strategies.

Owner & Manager

Ft. Myers Lawn Equipment
FT. Myers, FL
08.2004 - 08.2007
  • Sold and serviced commercial and residential lawn equipment, enhancing customer satisfaction.
  • Recruited, interviewed, hired, trained, and managed a team of 5 staff, fostering a skilled workforce.
  • Oversaw day-to-day operations and developed long-term strategic plans to guide business growth.
  • Managed day-to-day operations and long-term strategic planning.
  • Recruited, interviewed, hired, trained and managed 5 staff.
  • Received “Top Florida Consumer/Commercial Sales & Service Distributor Award” (2005).
  • Received “New Business of the Year Award” from Lee County Chamber of Commerce (2005).

Service Technician & Commercial Sales and Service Manager

Cape Scooter & Mower Center
Cape Coral, FL
06.1986 - 06.2004
  • Hired as Service Technician; advanced to Commercial Sales and then to Service Manager, demonstrating adaptability and growth.
  • Achieved 12% average annual revenue growth over 14 consecutive years.
  • Grew the Commercial Department to one of the largest-volume Commercial Equipment Dealers in Florida.
  • Ranked #1 Sales - out of 4 Commercial Sales Representatives.
  • Recruited, interviewed, hired, trained, and managed 7 staff, fostering a skilled team to support department objectives.
  • Maintained low staff turnover by implementing motivational management strategies that enhanced team morale.
  • Received “Florida Service Technician of the Year Award” from Toro Corporation (2003).

Education

High School Diploma -

Cape Coral High School
Cape Coral, FL
01-1991

Skills

  • CRM software
  • Sales presentations
  • Closing techniques
  • Cross-selling techniques
  • Sales demos
  • Business development and planning
  • Territory management
  • Business development
  • Cross-selling
  • Closing sales
  • Networking
  • Lead generation
  • Product marketing
  • Territory planning
  • Event marketing

Certification

2014 Kohler Engines “Certified Technician Certificate”

Timeline

Sales Executive

Everglades Equipment Group
09.2015 - Current

Florida Sales & Territory Manager

Lawn Equipment Enterprises
01.2011 - 05.2015

Service Manager

Sarlo Power Equipment
04.2010 - 12.2010

Technical Service Advisor & Customer Support Representative

Briggs & Stratton Yard Power Products
04.2008 - 10.2009

Gas Engine Repair Instructor

Golden Gate High School
01.2006 - 03.2008

Owner & Manager

Ft. Myers Lawn Equipment
08.2004 - 08.2007

Service Technician & Commercial Sales and Service Manager

Cape Scooter & Mower Center
06.1986 - 06.2004

High School Diploma -

Cape Coral High School

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Scott Gervais