Sebastian Portuguez
Boca Raton
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Insurance Agent
Guardian Health Network
07.2025 - 09.2025
- Developed tailored insurance solutions to meet diverse client needs.
- Conducted detailed policy reviews to ensure compliance and accuracy.
- Assisted clients with claims processing, enhancing customer satisfaction.
- Educated clients on coverage options and risk management strategies.
Sales Associate
Psycho Bunny
11.2024 - 07.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained a high level of customer service as well as pitching items to customers
Grocery Clerk
Publix
04.2023 - 11.2024
- Assisted customers with locating items in the store, answered questions about products and prices.
- Stocked shelves, rotated merchandise and ensured product freshness.
- Organized backroom storage areas according to company standards for safety and efficiency.
- Lifted heavy quantities of product from different locations on the backroom floor and from unloading shipments
- Adhered to all safety regulations while operating equipment such as forklifts or pallet jacks.
Basketball Coach
West Boca Basketball
01.2024 - 05.2024
- Provided guidance to participants in order to help them develop their skills and achieve desired goals.
- Created individualized plans and monitored progress of athletes towards set objectives.
- Organized and implemented training sessions, drills and exercises to improve technique, agility and strength.
- Instructed players on proper techniques, strategies, rules and regulations of the sport.
- Mentored team members in order to build confidence and foster a supportive environment.
- Became a role model and leader for the players, so they could come to me with concerns about their skills comfortably.
- Helped push the kids beyond their limits in a fun environment, which, in turn, won us the 10th grade championship.
- Communicated effectively with parents, administrators, officials, media personnel and other coaches regarding team activities or concerns.
Basketball Scorekeeper
Perseverance Skorplex Sports Center
06.2022 - 06.2022
- In charge of judging performance in sporting events, awarding points, and announcing winners.
- Evaluated players and equipment to ensure that they were in compliance with the event's rules and safety standards
- Spoke with spectators, coaches, players, and other umpires
- Checked sporting equipment for safety and event regulations compliance
- Gathered daily reports to help me be more efficient during games
- Made rule infractions and relevant penalties known to the players, coaches, and officiating team
- Double-checked the accuracy of the score calculations before the winners were announced
- Kept track of play times and elapsed time, stopping clocks to meet regulatory requirements during specific events
- Calculated athlete, team, and league statistics on a rolling basis during games
- Met with the officiating staff to discuss violations and play issues, coordinate responses, and put resolutions in place
- Calculated penalties, added and subtracted points from scores, and kept accurate totals for each game
Education
High School -
Spanish River Community High School
Boca Raton, FL01.2024
Associate of Arts - Undecided
Palm Beach State College
Boca Raton, FLSkills
- Bilingual in English/Spanish
- Customer Service
Accomplishments
- partial merit scholarship recipient
- Coaches Award West Boca Basketball
- High School Graduate
Affiliations
- Pickleball
- Basketball
- Beginner Electronic Music Producer
- Podcast co-host
Certification
- 2-40 Resident Health License
- Spanish Literature
- 2-15 Resident Life and Annuities License
Languages
Spanish
Native/ Bilingual
Timeline
Insurance Agent
Guardian Health Network
07.2025 - 09.2025
Sales Associate
Psycho Bunny
11.2024 - 07.2025
Basketball Coach
West Boca Basketball
01.2024 - 05.2024
Grocery Clerk
Publix
04.2023 - 11.2024
Basketball Scorekeeper
Perseverance Skorplex Sports Center
06.2022 - 06.2022
Associate of Arts - Undecided
Palm Beach State College
High School -
Spanish River Community High School
Education
High School, Partial college