SHANNAN DELANEY
Clifton Springs
Summary
Experienced Technical Writer and Regulatory Training Expert with over 20 years in developing training materials and streamlining compliance processes. Translates complex regulatory information into actionable guidance, improving compliance and customer satisfaction. Collaborates cross-functionally to identify training needs and enhances programs through user feedback.
Overview
29
29
years of professional experience
Work History
Sr. Regulatory Analyst
Dakota Software Corporation
01.2001 - Current
- Develop and deliver clear, technically accurate content and guidance on complex federal and state regulations for customers, sales teams, and internal staff, translating dense regulatory material into usable resources for non-experts.
- Serve as a technical resource and mentor to customers, providing ongoing support to help them interpret regulatory requirements, resolve issues, and maintain compliance across a wide range of industries.
- Design and deliver customized training and onboarding programs for new hires, ensuring team members build the product and subject-matter knowledge needed to succeed.
- Analyze regulatory changes and customer feedback to ensure training content, documentation, and product materials remained accurate, current, and relevant.
- Partner with sales and marketing teams to identify customer knowledge gaps and produce articles, summaries, and training materials addressing emerging trends and customer needs.
- Plan and execute custom client projects across industries, collaborating with customers to identify requirements and tailor solutions to meet their specific needs.
- Collaborate cross-functionally with sales, marketing, and software development teams to guide content and product enhancements based on customer feedback and evolving requirements.
- Provider of environmental, health & safety (EHS) regulatory compliance software and sustainability solutions
Staff Scientist
Blasland, Bouck & Lee, Inc.
01.1998 - 01.2001
- Reviewed and critiqued scientific information for regulatory development and risk assessment, ensuring accuracy for compliance and defensibility in legal contexts.
- Authored Environmental Impact Statements and scientific reports, translating complex data for regulatory and legal audiences to support informed decision-making.
- Delivered expert scientific and litigation support to enhance client cases.
- Provided technical support in toxic tort litigation, preparing subject-matter experts for effective testimony and vetting expert witnesses to strengthen case arguments.
Education
M.S. - Environmental Toxicology
American University
Washington, DCB.S. - Biology, Environmental Science
Dickinson College
Carlisle, PASkills
- Technical documentation
- Program development
- Customer mentorship
- Cross-functional collaboration
- Presentation and demonstration
- Anthropic academy curriculum completion
- Microsoft Office suite proficiency
- Compliance management software expertise
Additional
- Board of Directors, Hunt Hollow Race Team
- Member, Society of Toxicology
- Novelist – Novel selected as “Pixel of Ink” book on Amazon Kindle
Timeline
Sr. Regulatory Analyst
Dakota Software Corporation
01.2001 - Current
Staff Scientist
Blasland, Bouck & Lee, Inc.
01.1998 - 01.2001
M.S. - Environmental Toxicology
American University
B.S. - Biology, Environmental Science
Dickinson College