Open To Work
Sheeba Chandru
Rochester
Summary
Healthcare and life sciences professional with extensive experience in clinical content architecture and governance. Successfully led teams in implementing content strategies that improved data discoverability by 40% and increased model accuracy by 20%. Skilled in integrating medical terminologies into scalable digital health solutions.
Overview
13
13
years of professional experience
9
9
Certification
Work History
Teaching Assistant, Healthcare Quality Management & Project Management
University of Toronto School of Continuing Studies
Toronto
09.2024 - Current
- Delivered guest lectures on healthcare management, quality management, and system integration, enhancing learner understanding of key concepts.
- Engaged adult learners and professionals, providing practical insights from healthcare operations and leadership to bridge theory with real-world application.
- Facilitated discussions on real-world challenges in healthcare delivery and quality improvement, fostering critical thinking and collaborative problem-solving.
Assistant Professor of Medicine
International University of Health Sciences
Whitby
12.2021 - Current
- Delivered preclinical lectures and assessments, enhancing understanding of medical curriculum concepts.
- Collaborated on development of AI-driven tools for automated exam generation, improving assessment efficiency.
- Delivered engaging lectures on advanced medical topics to diverse student groups.
- Developed curriculum materials aligned with current medical practices and standards.
Taxonomy Consultant
Pivot Point Family Growth Centre Inc.
Surrey
03.2024 - 03.2025
- Designed and implemented a standards-based taxonomy for HR and financial systems, improving data discoverability by 40%.
- Advised internal stakeholders on content rendering, reuse, and repurposing strategies for emerging platforms, enhancing content adaptability.
Business Lead, Clinical Content Architecture (Remote)
Scope e-Knowledge
Chennai / Toronto
07.2019 - 05.2021
- Directed cross-functional teams of clinicians and informaticians in delivering terminology mapping, taxonomy development, and ontology integration projects, enhancing clinical content accuracy and usability.
- Led full content lifecycle strategy to ensure alignment with product goals, contributing to cohesive and effective content delivery.
- Developed content governance models and audit frameworks.
- Collaborated on AI/ML-powered medical content classification tools, increasing model accuracy by 20%.
- Managed 32+ SOWs for high-profile clients including Wolters Kluwer Health, ACOG, APA, Elsevier, Wiley, WebMD, SPC, Springer Nature, and MDS, ensuring client satisfaction and project success.
Deputy Manager – Medical Content
Scope e-Knowledge
Chennai
01.2015 - 06.2019
- Managed team of medical content writers, reporting directly to COO.
- Improved user content retrieval by 40% with a structured data organization system.
- Delivered project metrics and cost analysis to senior management.
- Developed taxonomies and ontologies for e-learning and healthcare platforms.
- Liaised with stakeholders to ensure timely project delivery.
Medical Records Reviewer & Trainer – Consultant
Medilenz
Bangalore
08.2014 - 01.2015
- Conducted training sessions and performance evaluations to enhance trainee skills.
- Enhanced trainee output quality by 29% through targeted coaching and feedback.
Medical Records Reviewer – Associate
Trivent Systems Pvt Ltd
Chennai
08.2011 - 08.2014
- Summarized records for legal reviews to support accurate case evaluations while ensuring HIPAA compliance.
- Reviewed over 60,000 pages of medical records to identify critical insights for medical malpractice, personal injury, and tort case analyses.
Education
Clinical Public Health -
University of Toronto
Toronto07-2024
Applied Clinical Research -
McMaster University
Toronto04-2021
Doctor of Medicine (M.D.) -
IUHS
St. Kitts and Nevis12-2011
Skills
- Clinical Terminologies: SNOMED CT
- Clinical Terminologies: ICD-10
- Clinical Terminologies: LOINC
- Clinical Terminologies: MeSH
- Metadata & Value Set Governance
- Taxonomy & Ontology Design
- AI/ML in Healthcare Content
- Data Visualization
- Project Management & Client Engagement
- Program Evaluation
- Content Strategy & Lifecycle Management
Certification
• Good Clinical Practice (GCP) – Canada
• Accessibility for Ontarians with Disabilities Act (AODA)
• SNOMED-CT Foundation
• SNOMED-CT Authoring Level 1 course
• Biomedical Research Ethics Tutorial – Canada
• AI for Business Operations
• Claude
• AI Essentials for Project Managers
• Jasper AI
Accomplishments
- Successfully managed 32+ Statements of Work (SOWs) with top-tier clients.
- Converted pilot projects into full-scale initiatives with measurable ROI.
- Awarded for excellence on high-profile cases (e.g., C8 Water Contamination, Hip Implant).
- Received consistent client praise for high-quality, on-time deliverables.
Volunteer Experience
- Board Member – South Asian Health Alliance
- Community Health Ambassador – South Asian Health Alliance
- Editorial Member – The Trajectory of Sustainability Journal
- ISO Standardization Committee – ISO25964-1 Thesauri
- Senior Citizen Free Medical Camps – Sheeba Nursing Home (2012–2017)
Projects
- Content Architecture & Strategy: Designed scalable taxonomies and multimodal content frameworks using AI-assisted tools.
- Terminology Mapping & Governance: Managed large-scale SNOMED CT, ICD-10, MeSH, and LOINC mapping initiatives.
- AI in Education & Content: Co-developed automated assessments and intelligent content generation aligned with curriculum goals. Developed domain-specific problem-based questions and tailored questions to enhance knowledge retention.
Timeline
Teaching Assistant, Healthcare Quality Management & Project Management
University of Toronto School of Continuing Studies
09.2024 - Current
Taxonomy Consultant
Pivot Point Family Growth Centre Inc.
03.2024 - 03.2025
Assistant Professor of Medicine
International University of Health Sciences
12.2021 - Current
Business Lead, Clinical Content Architecture (Remote)
Scope e-Knowledge
07.2019 - 05.2021
Deputy Manager – Medical Content
Scope e-Knowledge
01.2015 - 06.2019
Medical Records Reviewer & Trainer – Consultant
Medilenz
08.2014 - 01.2015
Medical Records Reviewer – Associate
Trivent Systems Pvt Ltd
08.2011 - 08.2014
Clinical Public Health -
University of Toronto
Applied Clinical Research -
McMaster University
Doctor of Medicine (M.D.) -
IUHS