Cricket , Watching Movies
Shivam kumar
Hotel Manager
Muzaffarpur
Summary
Dynamic Assistant Hotel Manager at Hotel Royal Star, skilled in rooms division management and guest relations. Enhanced revenue through innovative marketing strategies and exceptional service culture. Proven ability in complaint handling, fostering collaboration among staff, and ensuring a welcoming atmosphere for guests. Committed to continuous improvement and operational excellence.
Overview
4
4
years of professional experience
1
1
Language
Work History
Assistant Hotel Manager
Hotel Royal Star
02.2022 - Current
- Facilitated open lines of communication between staff members across various departments for smooth collaboration.
- Conducted regular inspections of facilities to identify areas in need of maintenance or improvement.
- Boosted revenue with targeted marketing campaigns and upselling techniques.
- Fostered a welcoming atmosphere for guests by cultivating a culture of exceptional service among staff members.
Education
High School Diploma -
Nawab High School
Sheohar 04.2001 -
High School Diploma -
D.A.V. Public School Narhan-Panapur
Narhan-Panapur 04.2001 -
Skills
Rooms division management
Interests
Timeline
Assistant Hotel Manager
Hotel Royal Star
02.2022 - Current
High School Diploma -
Nawab High School
04.2001 -
High School Diploma -
D.A.V. Public School Narhan-Panapur
04.2001 -
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